About IP House

IP House is a platform company backed by a prominent growth-oriented private equity firm, to create a global, technology-enabled services firm providing meaningful IP enforcement outcomes to multinational brands, in partnership with government and law enforcement agencies around the world. We are a fast-growing and entrepreneurial environment, which requires innovative, creative and novel solutions.

Overview of the Role:

The Administrative Assistant (Operations Support) works from our Erie, PA office to provide hands-on support to our growing investigative teams. They help streamline workflows, track resources, and ensure that we have the information/tools we need when we need them.

The ideal candidate is highly organized, curious, and capable of juggling tasks ranging from evidence handling to vendor invoicing. They love technology and are eager to learn new ways to do things.

Essential Duties and Responsibilities:

• Create, track, and maintain undercover resources (emails, accounts, phone numbers, etc.)
• Handle physical evidence, including labeling, photographing, and secure shipping or destruction
• Maintain inventory of tools and supplies (flash drives, temp strips, PPE, etc.)
• Research and implement solutions for cold storage, barcode systems, and protective gear
• Order shipping materials
• Reconcile monthly receipts
• Coordinate with IT providers to manage system updates and prep for system replacements
• Find & contact new investigators or subcontractors across new U.S. regions
• Assist in establishing relationships with legitimate businesses for cover purposes
• Build & maintain relationships with other IP House organizations to find & use shared resources

What You’ll Bring:

• Great communication skills
• Strong organizational skills and excellent attention to detail
• Ability to multitask and manage constantly shifting priorities
• Enthusiasm for technology and well-developed skills using Windows OS and MS Office products. (You know your way around a spreadsheet and databases are your friend.)
• Love of internet research with proven ability to find supplies and services
• Professional discretion in handling sensitive data and evidence
• Ability to list 30 lbs
• Familiarity with supply chains, software licensing, or shipping logistics a plus
• Previous experience in investigations, IT operations, or inventory coordination highly desirable

Why IP House:

Our vision is to solidify IP House as the global end-to-end solution, empowering multinational corporations to effectively prevent and combat illicit trade and IP theft. Only through the collaboration of our uniquely skilled employees and under the strategic leadership of our Executive Team will such a lofty goal be realized.

We recognize our people drive everything we accomplish, and as such, we are dedicated to investing in our employees fostering a culture of continuous learning, growth, and excellence.

Our team works hard, and we recognize the importance of taking care of our own. We offer a comprehensive suite of benefit offerings to support the health, well-being, and financial health of our employees and their families. Our robust benefits package underscores our commitment to our people, our most important asset.

IP house seeks excellence through diversity in its staff. We prohibit discrimination based on race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, or marital status.