Property Management Coordinator

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About Jubilee Housing

The mission of Jubilee Housing is to build diverse, compassionate communities that create opportunities for everyone to thrive. Since 1973, Jubilee has worked to provide high quality affordable housing and holistic support to individuals and families in the Adams Morgan, Mount Pleasant and Columbia Heights neighborhoods of Washington D.C. Jubilee operates more than a dozen properties totaling over 500 homes and has an active development pipeline of new affordable housing, including D.C.’s first urban aquaponics and hydroponics farm located in the basement and rooftop of one of our buildings. Jubilee also offers robust programming for residents and community members as they pursue life goals.   

Jubilee’s Justice Housing® model is built on the principle of providing deeply affordable homes with onsite or nearby services located in neighborhoods where resources such as good schools, grocery stores, and public transportation are readily accessible. Jubilee is seeking individuals who want to work with us to ensure Justice Housing becomes a reality for all who need it. 

Position Description

The Property Management Coordinator will be responsible for assisting the property management team with day-to-day administrative functions for a manageable portfolio of properties, as follows:

Specific Duties

• Accounts payable including but not limited to receiving and preparing for payment, ensuring coding aligns with budget and serving as a liaison between vendors and finance department regarding payments.
•  Maintain Outlook calendars including staff meetings and all required inspection dates.
•  Answer, screen, and resolve incoming calls whenever possible before routing.
•  Maintain resident communication documents and distribute updates
• Order and maintain Property Management’s supplies and any items necessary to operate.
• Maintain tracking logs for utilities, invoices, inspections, contracts, vendors, and compliance.
• Preparation, maintenance, and distribution of emergency contact list, employee contact list, and approved contractors list[CJ1] .
• Help management research and assemble information and data for various reports.
• Complete special projects with the flexibility to cover additional properties as needs to change.
• Produce contracts for services as necessary.
• Ensure[SB2]  that our tenants are 100% satisfied with our services is one of the key priorities, so having strong relationship building and problem-solving skills is a must
• Assist with the implementation of new programs, and ensuring policies and procedures are followed.
• Ensuring renewal of business license and other required certifications/licenses.
• Assist with other office duties as necessary.

Desired Qualifications

• Minimum two years’ experience in property management, leasing, or a related field.
• High School Diploma or GED Equivalent.
• Ability to work in a fast-paced environment demonstrating strong organizational and follow up skills along with an ability to manage multiple priorities.
• Strong verbal and written communication skills with the ability to interact, in English, with a diverse group of associates, residents and external agencies.
• Ability to apply reason, logic, and problem-solving skills to resolve typical operational issues.

• Being detail-oriented; can work under pressure; meet deadlines; prioritize tasks and deliver timely and accurate results.
• Proficiency in Microsoft Word, Excel, and Outlook together with other property management software applications such as Yardi
• Proven organizational and multi-tasking skills, combined with strong communication skills both written, and oral are keys to success
• Self-motivated, professional, and flexible with the ability to work both independently and collaboratively in a team environment[SB1] 

• Ability to read, in English, at a level sufficient to understand policies and procedures, safety notices, general business correspondence and/or documentation.
• Bilingual (Spanish) is a plus.
• Excellent customer and tenant service orientation[SB2] 
• Strong computer and keyboarding skills with proficiency in Microsoft Word and Excel and the ability to quickly master new applications.
• Excellent interpersonal skills. Positive attitude, enthusiasm, and energy. strong customer service orientation for older adults.
• Strong attention to detail.
• Ability to handle a high volume of telephone calls.[SB3] [DJ4] 
• Possess and maintain timely and reliable transportation.

Benefits

Benefits include health, vision, and dental insurance, STD, LTD, and Life insurances, paid vacation, sick leave, holidays, transportation stipend and a 403b matched contribution retirement plan.

Background Check and Drug Screening

Finalist(s) for this position will be subject to a drug screening and will be required to consent to a pre-employment background check, to include employment and education verifications, as a condition of employment.

Background check and drug test results do not automatically preclude you from being considered for employment. We recognize that each candidate's circumstances may differ, and we evaluate all aspects of your application and qualifications before making a final decision

Reference Checks

Please be prepared to provide 3 professional references if you are selected for this role.

Jubilee Housing is an Equal Opportunity Employer