Species360 is a unique blend of a software company, a non-profit organization, and a global wildlife and plant care and conservation leader. We are the predominant non-profit organization serving zoos, aquariums, and botanical gardens with animal and plant management needs through our Zoological Information Management System (ZIMS) and Hortis software.

Our members include diverse institutions worldwide that use our software to record data on wildlife and plants. This critical data enables them to provide world-class care for their animals and enables Species360 to develop software and scientific research that supports global conservation.  

This role requires a genuine passion for species conservation, animal care, and the health of the natural world. The ideal candidate will channel their enthusiasm for these critical issues into developing products that align with the Species360 mission and inspire engagement across the global conservation community.

This role requires a genuine passion for species conservation, animal care, and the health of the natural world. The ideal candidate will channel their enthusiasm for these critical issues into developing products that align with the Species360 mission and inspire engagement across the global conservation community.

OUR OPPORTUNITY

We are seeking a detail-oriented individual experienced in veterinary medicine and electronic medical records to serve in the role of part-time Product Analyst working 20 hours per week. You’ll partner with Product Managers, Designers, Engineers, and the broader ZIMS community to shape the future of our Zoological Information Management System (ZIMS) products. Your work will turn user feedback and data insights into actionable direction for software development — ensuring ZIMS continues to meet the evolving needs of our members worldwide

Reporting to the Sr. Product Owner, the successful candidate will support the full product lifecycle: from conducting user interviews and gathering feedback, to writing clear user stories, documenting decisions, and testing for usability and quality. You’ll analyze workflows, data, and market trends to uncover opportunities for improvement and help guide product priorities.

In this role, you’ll act as a key bridge between users, product, and engineering — representing the zoological and medical community’s needs while keeping internal teams (Member Communication, Support, and Training) informed about new features and enhancements. Your insights will help ensure every product decision delivers measurable value for our members and supports better outcomes in animal care and conservation.

Species360 is headquartered in Minneapolis, Minnesota, and embraces a fully remote US workforce strategy. Must be willing to travel (domestic and international) on occasion for key meetings and conferences. 

ROLE AND RESPONSIBILITIES

1.     Product Discovery and Analysis

• Partner with Product Managers, Engineers, Designers, and domain experts to translate user needs and business goals into actionable insights, requirements, and stories.
• Conduct user interviews and analyze feedback to uncover trends, unmet needs, and opportunities to improve workflows and data quality.
• Map user journeys and current processes to identify inefficiencies, data gaps, or areas for enhancement.
• Evaluate the impact of proposed product changes through qualitative and quantitative analysis to guide prioritization and decision-making.
• Represent the zoological and medical community’s needs in product design and ensure regional regulatory requirements are identified and addressed.
• Provide subject matter expertise to support UX and design during concept and validation phases.
• Contribute to research request workflows by assessing data quality and feasibility and coordinating sample requests with relevant stakeholders.

2.     Product Delivery, Testing, and Continuous Improvement

• Collaborate throughout the development cycle to ensure software solutions meet acceptance criteria and address real user needs.
• Define and validate test scenarios; perform exploratory and acceptance testing to confirm usability, data integrity, and functional accuracy.
• Identify and communicate friction points, usability issues, and opportunities for refinement based on user feedback and testing outcomes.
• Assess and help prioritize bugs and issues based on impact, urgency, and user experience implications.
• Monitor product performance post-release, track key metrics, and synthesize feedback to inform continuous iteration and improvement.
• Partner with Member Communication, Support, and Training teams to ensure accurate understanding and communication of new product capabilities and enhancements.

3.     Product Performance, Delivery, and Process Optimization

• Partner with Product Managers, Scrum Masters, and Engineers to support the development and delivery of high-quality, user-centered software products.
• Monitor product usage, performance metrics, and member feedback to assess feature effectiveness and identify opportunities for improvement.
• Propose and document updates or enhancements to both product functionality and internal development processes that drive continuous improvement.
• Use quantitative and qualitative data to inform product decisions, guide prioritization, and validate the impact of new features or workflows.
• Document evolving business rules, use cases, and workflows to ensure transparency and shared understanding across teams.
• Act as a liaison between the Product and Member Support teams, ensuring product updates are clearly communicated and user questions are captured for future refinement.

4.     Medical Data and Terminology Management

• Support the maintenance, accuracy, and modernization of ZIMS medical dictionaries in collaboration with Product Managers and subject matter experts.
• Manage and triage new test requests in Linear, ensuring requests are properly evaluated, tracked, and communicated to members.
• Research test methodologies to confirm validity and maintain consistency across data standards.
• Support translation and alignment of tests, treatments, and terminology across languages and regional contexts.
• Promote local entries to global dictionaries to enhance data sharing and improve analytics such as drug usage extracts and anesthesia summaries.
• Collaborate to improve term linking, hierarchy, and consistency with established global medical terminology systems.
• Track communications, decisions, and dictionary updates for transparency and historical reference.

QUALIFICATIONS

• A minimum of 2 years’ experience working with veterinary medicine teams in zoos and/or aquariums. 
• Veterinary medical experience required, including but not limited to: test methodology, pharmacology, and clinical responses and outcomes
• Experience with electronic medical records systems/veterinary software required.
• Experience with zoo and aquarium software preferred
• Demonstrated skill and ability to deliver software products and related services that deliver member value in a cross-functional environment, preferred
• Experience with laboratory information management systems preferred.
• Excellent problem-solving, critical thinking and analytical skills; able to find the heart of a problem 
• Strong leadership skills, work ethic, integrity, and professionalism 
• Excellent verbal and written communication skills and ability to explain difficult concepts to technical and non-technical users

MORE ABOUT SPECIES360 

As the predominant non-profit serving zoo, aquarium, and botanical garden animal and plant management needs for over 50 years, Species360 is a globally unique organization. Our Zoological Information Management System (ZIMS) is accepted and preferred by international regulatory bodies worldwide, such as CITES; recommended by the World Zoo and Aquarium Association; required by the European Association of Zoos and Aquariums. 

ZIMS is the world’s most comprehensive database holding more than 22,000 species, 10,000,000 animals, and has 38,000 individual users. ZIMS is instrumental in identifying sustainability strategies for many species assessed as vulnerable, endangered, and extinct in the wild. We serve over 1,300 zoos, aquariums, botanical gardens, and conservation facilities in over 100 countries, helping our members address today’s most urgent wildlife issues. 

For more information about us and our conservation partners and members, please see: Species360.org. 

OUR WORK CULTURE: ALL ARE WELCOME HERE

Species360 is an equal-opportunity employer. We serve a diverse, global population of members and welcome and value diversity in our team. We strive to be an organization that is a diverse blend of talented people doing their best work to make a difference in this world.

COMPENSATION 

Compensation for this position is determined based on the country and geographic region in which the employee is hired. Salary ranges are aligned with local market data, cost of labor, and applicable employment laws in the relevant location.

However, if hired in the United States, the compensation range for this non-exempt position is $35.00 – $40.00 per hour, depending on experience and qualifications.

OUR U.S. BENEFITS

We offer generous time off benefits to full-time and part-time employees, combining holidays and vacation into one Paid Time Off benefit for maximum employee flexibility. You start accruing PTO at 25 days per year and we provide 10 paid sick days per year plus 8 weeks of paid parenting leave – all prorated based on a 20-hour week. 

Part-time employees are also provided with life, short term and long term disability insurance. You can contribute to our 401(k) plan immediately at hire, which includes a generous 3% employer contribution to all employees. We provide a one-time office set-up stipend for home office equipment and supplies, a $50 monthly technology stipend, and required technology and computers.

OUR TEAM

The most important benefit to working at Species360 is our team. We offer a casual, personable, respectful, and fun work environment. Our employees are committed to an open communication culture where we value partnering to achieve the greatest results for our members. We are transparent in our operations, have an all-team meeting monthly, an annual team retreat, and encourage peer recognition and celebration.

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