About The Commons Health Club

The Commons Health Club is a premium wellness space dedicated to delivering the highest standard in fitness, recovery, and member care. From expertly programmed classes and state-of-the-art equipment to a beautifully designed bathhouse, every detail is curated to offer an exceptional experience. We’re here to set a new benchmark for what a health club can be - where quality meets care, and community is at the heart of it all.

The Commons is a vibrant community where entrepreneurs, businesses, and curious minds come together to work, connect, and grow. We believe in fostering a culture of collaboration, innovation, and inclusivity all grounded in genuine care for our members and each other.

About the role

Working across all our locations, you’ll take ownership of instructor rostering, class scheduling and the systems that support it.

Working closely with our Concept Leads and General Manager, you’ll ensure the right classes are scheduled at the right times, instructors are supported, and everything runs smoothly day to day.

What you’ll be doing

Scheduling & Rostering

• Build, manage and adjust instructor schedules across multiple studios
• Coordinate covers, changes and last-minute updates
• Ensure rosters align with operational needs and internal guidelines
• Maintain a clear and consistent class schedule across the week
• Provide ad hoc support to the Member Experience team during peak periods or where additional coordination is required

Systems & Admin

• Manage scheduling and attendance across Rippling, Hapana, Netgym and other platforms
• Review and approve timesheets weekly
• Ensure instructor hours and records are accurate and up to date
• Support system-related queries from instructors and the team

Reporting & Insights

• Run weekly reports on class performance and scheduling trends
• Share insights with Concept Leads to inform decisions
• Track patterns across covers, attendance and performance

Instructor & Stakeholder Coordination

• Act as the key point of contact for instructor scheduling and queries
• Support instructors with covers, policies and system navigation
• Liaise with Concept Leads to coordinate schedule changes and improvements

Studio & Operational Support

• Coordinate studio availability for classes, training and events
• Support workshops, auditions and ad hoc initiatives
• Help ensure studios are set up for smooth day-to-day operations

Instructor Onboarding Coordination

• Coordinate onboarding logistics for new instructors, including scheduling and system access
• Ensure all onboarding steps are completed and nothing is missed
• Partner with Concept Leads and Club Managers to facilitate a smooth onboarding experience

About you

• Strong admin, coordination or rostering experience (any industry)
• Highly organised with the ability to manage multiple moving parts at once
• Excellent attention to detail and accuracy
• Confident communicator across Slack, email and phone
• Tech-savvy and quick to learn new systems
• Calm under pressure and able to adapt quickly to change
• A proactive mindset — you take ownership and get things done
• Ability to work over weekends, morning and evening shifts

We’d highly value candidates who bring rostering or scheduling experience from retail, fitness or hospitality — fast-paced environments where adaptability and attention to detail are key.

Why You’ll Love Working with Us

At The Commons, you’ll be part of a team that values creativity, collaboration, and growth all within a culture built on community.

We offer:

• Central HQ location
• Complimentary Health Club Access
• Significant team member discount on cafe and bar purchases
• Free counselling sessions
• Birthday leave
• Ability to work across different locations
• Weekly events program e.g. breakfast club, yoga & drinks
• Additional paid maternity leave
• Exclusive annual Halloween party
• Further education program to support personal and professional development

Our Values

All actions and behaviours must align with the company’s core values:

• Putting Our Members First
• Fostering Community
• Working Together as a Team
• Constantly Learning & Growing

Apply now and help us build something remarkable – together!

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