About ArborXR

ArborXR is the leading device management platform built specifically for enterprise XR. We help some of the world’s largest companies deploy, manage, and scale VR, AR, and MR programs across training, operations, and innovation teams. Our customers include global enterprises, education systems, healthcare organizations, and government agencies running real, production XR programs.

As ArborXR continues to grow, we’re looking for a Sales Coordinator to help keep deals, customers, partners, and internal teams moving smoothly.

The Role

The Sales Coordinator is a highly operational, detail-oriented role that supports Sales, Partnerships, Customer Success, and Revenue Operations. You’ll handle day-to-day client and partner requests, keep deals from slipping through the cracks, and make sure orders, quotes, and follow-ups are handled quickly and accurately.

This role is ideal for someone who enjoys being the connective tissue between teams and takes pride in keeping things organized, responsive, and on track.

What You’ll Do

Client & Account Support

• Handle simple client requests such as updating billing contacts, sending user invites, helping with account setup, re-activating expired trials, and creating new trials
• Answer low-level client questions and route customers to Sales, Customer Success, ISVs, or channel partners as needed

Channel & Partner Coordination

• Ensure customers are properly introduced to the correct reseller or regional channel partner
• Follow up with internal channel teams and flag delays, issues, or gaps
• Support vendor onboarding, including questionnaires, documentation, company details, and partner portals

Deal & Pipeline Support

• Assist with deal checks to ensure quarterly deals are not overlooked
• Track pending client requests and follow up with internal teams to ensure timely responses
• Help ensure priority internal, client, channel, partnership, and billing tasks are completed

Orders, Quotes & Billing

• Ensure orders are entered correctly with no missing fields
• Flag issues raised by Revenue Operations and help resolve them quickly
• Support quoting by helping with costings, reissuing expired quotes, making revisions, updating contacts or addresses, and managing quote adjustments

Meeting & Communication Follow-Up

• Track meeting outcomes and confirm that priority follow-ups are completed (product information, quotes, introductions, next steps)
• Pre-qualify inbound emails from shared inboxes (sales@, hello@, and messages routed from Support) and route them to Sales or Partnerships

What We’re Looking For

Required

• Hands-on experience using HubSpot as a primary CRM (this is a must-have)
• Strong attention to detail and follow-through
• Clear written communication and comfort working with customers and partners
• Ability to manage multiple requests and prioritize effectively

Nice to Have

• Experience supporting Sales, Partnerships, Customer Success, or Revenue Operations teams
• Experience in B2B SaaS or high-growth startup environments
• Familiarity with quoting, billing workflows, or channel sales models

Why ArborXR

• Work with cutting-edge XR technology and enterprise customers
• High ownership, high trust environment with real impact
• Collaborative team that values clarity, responsiveness, and execution
• Opportunity to grow into sales operations, partnerships, or account management over time