EnergyCAP, LLC is an industry-leading and award-winning software company focused on energy and sustainability management. EnergyCAP is trusted by 10,000+ Energy and Sustainability professionals across the country to be their single source of truth for financial-grade, actionable data to better manage resources, reduce carbon, and drive savings. If you’re looking for a role that enables you to do what you do best while making the future more sustainable, this is the role for you!

Our core values are:  Accountability, Impact, Innovation, Integrity, and Teamwork. 

Build a more sustainable future with us!  Visit www.EnergyCAP.com to learn more. 

We're looking for a great IT Support Specialist to join our Technology Team who will support out growing remote staff, as well as our Denver, Colorado office. This is a hybrid position, as you will occasionally be needed in the Denver office.

Key Responsibilities:

• Support the daily operation of EnergyCAP remote and in-office staff.
• Organize and respond to staff-submitted desktop support tickets.
• Be able to autonomously close support tickets.
• Document activities to build library of content for self-service issue resolution.
• Communicate and build relationships with EnergyCAP staff.
• Monitor and optimize office networking, wiring and Wi-Fi hardware.
• Work as part of the EnergyCAP Technology team.
• Work with our Technology team to plan network and computer changes and the feasibility of projects recommended by EnergyCAP staff.
• Monitor technology trends and make recommendations on incorporating new technology into the company’s existing platforms.
• Purchase, configure, and install hardware and software to meet the needs of EnergyCAP staff.
• Be included in EnergyCAP Technology team sprints, stand-ups, and demos.

Preferred Experience & Skills:

• Associate or bachelor’s degree in a technology field or possesses relevant work experience.
• System administration skills with Windows, MacOS, and Linux.
• Able to identify and resolve hardware, network, and software problems.
• Support common desktop environments and software.
• Understanding of Active directory, Azure Entra ID, DNS, VLANS, NAT, DHCP, Group Policy, InTune, Apple MDM, Azure Autopilot.
• General scripting including some knowledge in PowerShell.
• Good customer service and communication skills.

Pay Range: $60,000 - $75,000

Pay is commensurate on a variety of factors, including experience, knowledge, skills and abilities.

Benefits (US):

• Health, Dental, Vision. Life & LTD Insurance for Employee & Dependent(s)
• 401k with 3% Company Match
• Flexible Time Off
• Connectivity Stipend
• Counseling & Adoption Grants
• Tuition Assistance
• Professional Coaching
• Emergenetics Development Program
• Customized Employee Success Program
• Charitable Contributions & Matched Employee Giving Program
• Community Service Hours
• Hybrid Environment

EnergyCAP is a proud equal opportunity employer, committed to hiring and developing individuals from diverse background and experiences.  We value and consider applications for all qualified candidates without regard to actual or perceived race, color, religion, national origin, sex, gender, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, disability, medical condition, enrollment in college or vocational school, political affiliation, military or veteran status, citizenship status, genetic information, or any other basis protected by federal, state or local law. 

EnergyCAP will reasonably accommodate qualified individuals with disabilities in accordance with applicable law. If you are in need of an accommodation in order to submit your application, please email HR@energycap.com. 

Note: We are currently not sponsoring VISAs.