EnergyCAP, LLC is an industry-leading and award-winning software company focused on energy and sustainability management. EnergyCAP is trusted by 10,000+ Energy and Sustainability professionals across the country to be their single source of truth for financial-grade, actionable data to better manage resources, reduce carbon, and drive savings. If you’re looking for a role that enables you to do what you do best while making the future more sustainable, this is the role for you!

Our core values are:  Accountability, Impact, Innovation, Integrity, and Teamwork.  

Build a more sustainable future with us!  Visit www.EnergyCAP.com to learn more.

About the Role 

As a Renewals & Contracts Manager at EnergyCAP, you’ll be a key driver of customer retention and recurring revenue, owning the renewal experience for a large and diverse customer base. This role sits at the center of our customer lifecycle—ensuring contracts are accurate, renewals are timely, and customers feel supported every step of the way. 

You’ll manage renewals at scale, partnering closely with Sales Account Managers and Revenue Operations to deliver a smooth, proactive, and customer-first renewal process. This role is ideal for someone who thrives in a fast-paced environment, enjoys building repeatable workflows, and takes pride in executing with precision. 

In your first year, you’ll play a direct role in maintaining a 93% gross recurring revenue (GRR) target while building strong relationships with customers and earning trust across internal teams. 

What You’ll Do 

• Own the end-to-end renewal process for 720+ customer accounts, representing approximately $28M in recurring revenue.

• Proactively engage customers 120 days ahead of renewal, setting expectations and guiding them through the renewal journey. 

• Prepare and deliver renewal contracts, quotes, and documentation with a strong focus on accuracy and completeness. 

• Drive renewals to completion through consistent weekly and monthly follow-ups, ensuring renewals close ahead of expiration. 

• Serve as a primary point of contact for customers, providing clear, professional, and timely communication via email and phone. 

• Maintain accurate renewal tracking, forecasting, and reporting to support revenue visibility and a 93% GRR goal.

• Collaborate cross-functionally with Sales Account Managers and Revenue Operations to ensure smooth handoffs and fast issue resolution.

• Ensure all customer agreements are active and compliant, with accurate contract records maintained in Salesforce.

What You’ll Bring 

• Experience managing renewals, accounts, projects, or operational workflows in a fast-paced environment.

• Ability to manage a high volume of work, effectively prioritizing across competing deadlines. 

• Strong customer service mindset, with a commitment to timely responses (24-hour acknowledgment standard).

• High attention to detail and accuracy, particularly in revenue-impacting work. 

• Adaptability and flexibility in response to changing priorities and processes. 

• Clear and professional written and verbal communication skills. 

• Experience with Salesforce or another CRM system (preferred). 

• Proficiency with Microsoft Office tools.

• Associate’s degree required; bachelor's degree preferred. 

You’re someone who: 

• Enjoys administrative and process-driven work and takes pride in strong execution.

• Is organized, dependable, and deadline-oriented. 

• Is a quick learner who can follow SOPs and apply feedback. 

• Is comfortable working independently while collaborating with a cross-functional team. 

• Brings a positive attitude and strong alignment with team and company culture. 

Why EnergyCAP?  

At EnergyCAP, we’re more than a software company — we’re a team of innovators, problem-solvers, and sustainability advocates. We help organizations unlock actionable insights that drive efficiency and environmental impact. Here, your success directly contributes to a cleaner, smarter energy future.  

You’ll thrive in a culture that values growth, creativity, and collaboration — with the freedom to take initiative, experiment with new ideas, and grow your career. 

Pay Range: $60,000 - $70,000 base salary, $90,000 OTE 
Pay is commensurate with experience, knowledge, skills, and abilities. 

Why You’ll Love Working Here 
At EnergyCAP, we invest in you—personally, professionally, and beyond. Here’s how we support your growth, balance, and well-being: 

🌱 Health & Wellness 

• 100% company-paid Health, Dental & Vision coverage for you, plus competitive cost-sharing for your family 

• Company-paid Life & LTD Insurance for peace of mind 

• Adoption Grants and paid leave to support your growing family 

• Wellness program offerings designed to strengthen your physical and mental health and overall well-being 

💰 Financial Security 

• 401(k) with a 3% company match—helping you plan confidently for the future 

• Monthly Connectivity Stipend so you can work seamlessly from anywhere 

🚀 Growth & Development 

• Emergenetics Development Program to help you understand and leverage your strengths 

• Tuition Assistance to fuel your continued learning and career growth 

❤️ Community & Balance 

• Flexible Time Off so you can recharge and enjoy life outside of work 

• A remote-first workplace that offers balance and flexibility, with the option to connect in-person at our offices 

• Charitable contributions & matched giving to amplify your impact 

• Paid community service hours—because giving back matters 

EnergyCAP is a proud equal opportunity employer, committed to hiring and developing individuals from diverse background and experiences.  We value and consider applications for all qualified candidates without regard to actual or perceived race, color, religion, national origin, sex, gender, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, disability, medical condition, enrollment in college or vocational school, political affiliation, military or veteran status, citizenship status, genetic information, or any other basis protected by federal, state or local law. 

EnergyCAP will reasonably accommodate qualified individuals with disabilities in accordance with applicable law. If you are in need of an accommodation in order to submit your application, please email HR@energycap.com. 

Please click HERE to view the mandatory Federal Applicant Laws that apply to your employment rights.

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