About Entrust Community Services

At Entrust Community Services, we are dedicated to transforming lives by creating meaningful opportunities for individuals of all abilities. Through our innovative Life Coaching System, we empower those we serve to achieve personal growth, independence, and an improved quality of life.

It is our mission to enhance the quality of life for individuals by providing the tools and support they need to thrive.

We envision a future where communities fully embrace and support individuals of all abilities as valued, contributing members of society. Our goal is to foster inclusive environments that celebrate diversity in the workforce and social structures, setting a model for other communities across the state and nation.

Entrust Community Services is seeking a mission-driven Placement Specialist to support individuals with disabilities in achieving meaningful employment and increased independence. This role combines individual program planning (IPP), job coaching, employer engagement, and sales-related outreach to build strong partnerships and help participants reach their vocational goals.

About the Role

The Employment Specialist plays a key role in supporting individuals through intake, assessment, development of Individual Program Plans (IPPs), job training, job placement, and ongoing job coaching. This position also engages in employer development and sales activities to identify new employment opportunities and support business partnerships.

You will collaborate closely with participants, families, caregivers, funding sources, and employers—ensuring services are person-centered, compliant with regulatory requirements, and aligned with Entrusts mission.

Key Responsibilities

Service Delivery & Individual Program Planning

• Conduct participant intakes, assessments, and work evaluations.
• Develop, update, and maintain Individual Program Plans (IPPs) and training plans.
• Facilitate planning sessions and ISP meetings.
• Maintain accurate participant records and documentation in Setworks.
• Complete service notes and input service hours within required timelines.
• Monitor participant progress and adjust training strategies as needed.

Job Coaching & Participant Support

• Provide on-the-job training, coaching, and support.
• Teach self-management and workplace success skills.
• Identify and address barriers to employment (attendance, behavior, hygiene, etc.).
• Advocate for participants’ rights and support workplace integration.
• Assist with workplace accommodations, task analysis, and skill building.
• Provide orientation to new job sites and help participants acclimate.
• Develop fading plans to support increasing independence.

Employer Engagement & Sales Activities

• Identify and develop new business/employment opportunities.
• Maintain ongoing relationships with employers and community partners.
• Conduct presentations promoting Entrusts services.
• Generate, track, and follow up on employment leads.
• Maintain weekly employer database updates and submit required reports.
• Participate in sales goal-setting and process improvement activities.

General Responsibilities

• Communicate regularly with funding agencies, families, and caregivers.
• Coordinate coverage with team members when needed.
• Identify and refer participants to community resources as appropriate.
• Perform other duties as assigned.

Qualifications

Required

• High school diploma or GED.
• Valid Washington State driver’s license and proof of insurance.
• Ability to pass a WA State background check and mandatory drug screen.

Preferred

• Bachelor’s degree in Business Administration, Marketing, Management, Operations, Human Services, or related field.
• Two years of experience in sales, marketing, employer outreach, or job development.
• One year of experience in human services or supporting individuals with disabilities.
• Current First Aid/CPR certification.

Knowledge, Skills & Abilities

• Knowledge of IPP processes, human service systems, advocacy, and employment practices.
• Ability to develop goals, conduct assessments, and prepare technical reports.
• Strong communication skills—both written and verbally—when addressing diverse groups.
• Ability to problem-solve, organize workload, and make sound decisions.
• Competency in sales techniques, recruiting, and customer service.
• Proficiency with Microsoft Office and data entry systems (Setworks experience a plus).
• Ability to work independently and in team-based environments.

Physical & Working Conditions

• Regularly requires standing, walking, sitting, reaching, bending, and lifting up to 10 lbs.
• Office setting with frequent travel to employer sites and community locations.
• Use of computers, phones, and standard office equipment.

Benefits

Entrust offers a comprehensive benefits package, including:

• Health Insurance
• Dental & Vision Insurance
• Health Savings Account
• Employee Assistance Program
• Employee Discount Program
• 401(k) Retirement Plan
• Vacation Pay
• Sick Pay & Extended Sick Leave
• Holiday Pay
• Life and AD&D Insurance

Drug-Free Workplace Notification
Entrust Community Services is committed to maintaining a safe and drug-free workplace. In accordance with Washington State law and company policy:

• Entrust Community Services prohibits the unlawful manufacture, distribution, dispensation, possession, or use of controlled substances in the workplace.
• Applicants must understand that compliance with this policy is a condition of employment.

By submitting this application, you acknowledge that Entrust Community Services operates as a drug-free workplace and may require drug testing as part of the pre-employment process or during employment under certain circumstances.