About Entrust Community Services

At Entrust Community Services, we are dedicated to transforming lives by creating meaningful opportunities for individuals of all abilities. Through our innovative Life Coaching System, we empower those we serve to achieve personal growth, independence, and an improved quality of life.

It is our mission to enhance the quality of life for individuals by providing the tools and support they need to thrive.

We envision a future where communities fully embrace and support individuals of all abilities as valued, contributing members of society. Our goal is to foster inclusive environments that celebrate diversity in the workforce and social structures, setting a model for other communities across the state and nation.

About the role

The Case Manager provides comprehensive case management services to individuals and families across all programs offered by Entrust. This role involves developing individualized plans, monitoring progress, and collaborating with internal teams and external agencies to ensure participants receive the support they need.

Key Responsibilities:

• Partner with Intake & Outreach staff during intake and assessment to develop and implement service plans.
• Conduct periodic reassessments and maintain accurate documentation of participant progress.
• Build and maintain supportive relationships with participants, families, and community partners.
• Research and connect participants to community resources.
• Communicate regularly with internal staff, external agencies, and care providers.
• Ensure compliance with program rules and maintain accurate records in program databases.
• Coordinate coverage during absences and perform other duties as assigned.

Qualifications:

Bachelor's degree in Psychology, Sociology, Special Education, or related field and 1 year of experience; OR Associate's degree and 2 years experience; OR High school diploma/GED with 3+ years of case management experience and additional human service training.

• Strong knowledge of service planning, advocacy, and human service systems.
• Excellent communication skills (oral and written).
• Ability to develop plans, interpret technical reports, and meet deadlines.
• Proficiency in Microsoft Office and database systems.

Requirements:

• Valid Washington State driver’s license and proof of insurance.
• Ability to pass background check, drug screen, and E-Verify.
• Current First Aid/CPR certification preferred.

Benefits:

• Health, Dental, and Vision Insurance
• Health Savings Account
• Employee Assistance Program
• 401(k) Retirement Plan
• Paid Vacation, Holidays, and Sick Leave
• Life and AD&D Insurance

Drug-Free Workplace Notification
Entrust Community Services is committed to maintaining a safe and drug-free workplace. In accordance with Washington State law and company policy:

• Entrust Community Services prohibits the unlawful manufacture, distribution, dispensation, possession, or use of controlled substances in the workplace.
• Applicants must understand that compliance with this policy is a condition of employment.

By submitting this application, you acknowledge that Entrust Community Services operates as a drug-free workplace and may require drug testing as part of the pre-employment process or during employment under certain circumstances.