Purpose

To perform all phases of repair, maintenance, or modification on aircraft or component parts as a member of the Citadel ARC (AOG Response Crew), including dismantling, repairing, assembling, and erection of machinery and mechanical devices and the exchange and replacement of electrical equipment or electrical components. This position performs that work on a 100% on-call basis, both at the Savannah facility and at customer aircraft locations away from the facility, so that grounded aircraft are returned to service as quickly and safely as possible.

On-Call and Response Requirements

This position is 100% on call. On-call status is a condition of employment in the ARC and applies continuously, at all times, except during approved paid time off and the one scheduled weekend off call each month.

•                     On call at all times except while on approved PTO.

•                     One scheduled weekend off call per month.

•                     On call on all other weekends and on Company holidays.

•                     Must be able to depart for an assignment within 2 hours of notification while on call. This includes ground travel to a customer location and travel to the airport for commercial or company-arranged air travel.

•                     Must remain reachable by phone and able to respond to dispatch communications throughout the on-call period.

•                     Must maintain the ability to travel domestically and internationally on short notice, including holding or being able to obtain a valid passport.

•                     Must be fit for duty upon report and free from any condition or substance that would prevent immediate assignment to safety-sensitive work.

•                     Must live within a commuting distance of the Savannah facility that allows the 2-hour departure requirement to be met.

•                     Assignment length varies with the event. Extended stays away from home station should be expected.

•                     When not deployed to an AOG event, must be available to work at any time at the Savannah hangar or facility, including days, nights, weekends, and holidays, on the schedule and shift assignments determined by the position’s reporting manager.

•                     On-call coverage is scheduled by the Aircraft Operations Director. Trades or coverage changes require prior approval.

Essential Job Functions

•                     Respond to AOG events at the Savannah facility and at customer aircraft locations, on schedule with the assigned response window.

•                     Troubleshoot, repair, and return grounded aircraft to service with limited support, tooling, and facilities available at the aircraft location.

•                     Proficient at performing all routine tasks, such as lubes and filters.

•                     Perform engine and flight control checks and other complex routine checks unassisted.

•                     Perform systems troubleshooting on unfamiliar discrepancies and determine the corrective action required.

•                     Correct inbound faults and other non-routine maintenance.

•                     Perform scheduled and unscheduled maintenance, repair, and modification on aircraft including engines, landing gear, and components, and do the necessary inspection, maintenance, and replacement of parts in accordance with the Federal Aviation Regulations (FARs) and the Repair Station and Quality Manual.

•                     Become familiar with and follow the requirements of the Repair Station and Quality Manual, Federal Aviation Regulations, Airworthiness Directives, advisory circulars, manufacturer's service bulletins, and any other requirements needed to perform assigned work. Never begin any maintenance unless in possession of the proper, current, and applicable approved or acceptable data.

•                     Confirm that the required approved data, parts, tooling, and any needed local authorizations are available before beginning work at an off-site location, and notify the Aircraft Operations Director when they are not.

•                     Coordinate parts and tooling shipments, ground support requirements, and local vendor support at the aircraft location.

•                     Ensure the work area is kept to the highest standards of safety, compliant at all times, enforcing regulations and practices to avoid accidents. Ensure that good housekeeping practices are performed at all times, including restoring customer or third-party facilities to their original condition.

•                     Perform the proper tagging of aircraft components, parts, and panels, appropriately stored.

•                     Perform documentation procedures and signoffs in accordance with the Repair Station Manual and respective task requirements.

•                     Provide status updates to the Aircraft Operations Director and to dispatch at the required intervals throughout an event, including findings, parts needs, and estimated return to service.

•                     Ensure that tools and equipment are correctly used and handled by operations personnel for both safety and to reduce breakages, wear, and tear. Ensure tooling, GSE, and ground equipment is returned to its proper storage area following use.

•                     Account for and return all company tooling, test equipment, and unused parts at the close of each assignment, and complete required expense and travel reporting.

•                     Strive for continuous process improvements and increasing efficiencies in execution and delivery with safety as a priority.

•                     Represent Citadel as the on-site company representative and deal with customers, operators, FBOs, and regulatory personnel in a cordial, respectful, and professional manner.

•                     Ensure the highest quality service, safety standards, and performance, with the objective of exceeding customer satisfaction in the re-delivery of airworthy, reliable, and clean aircraft, in a timely manner.

•                     Take part in any required training as determined by the company.

•                     When not deployed on an AOG event, perform facility-based maintenance, ARC readiness, tooling and kit preparation, and other assigned work at the Savannah hangar or facility, on the schedule determined by the reporting manager.

Requirements

Required

•                     10 years of Aircraft maintenance experience on large-cabin Gulfstream models (G450, G550, and G650).

•                     Holds a valid FAA Mechanic Certificate with Airframe and Powerplant ratings.

•                     High school diploma or equivalent.

•                     Able to read, understand, and apply maintenance manuals, technical data, work instructions, and regulatory documentation in English, and to communicate clearly with dispatch, customers, and regulatory personnel to perform the essential functions of the position safely.

•                     Must report for assignment with a personal set of standard trade-specific tools.

•                     Holds a current, valid driver's license, where required to perform the essential functions of the position.

•                     Able to meet the 100% on-call, weekend, holiday, and 2-hour response requirements described above, and to work any assigned schedule at the Savannah hangar or facility when not deployed.

•                     Able to travel on short notice, including overnight and extended trips, and holds or is able to obtain a valid passport.

Preferred

•                     Prior AOG, line maintenance, field service, or mobile repair team experience.

•                     Aircraft maintenance experience on current fleet types being maintained or modified by the Repair Station.

•                     Experience in V/VIP custom aircraft interior completions.

•                     Completion of General Familiarization Training Courses on current fleet types being maintained or modified by the Repair Station.

•                     Current passport with no travel restrictions.

Supervisory Responsibilities

•                     This position has no direct supervisory responsibilities. The position may serve as the senior Citadel representative on site during an AOG event and may direct the work of other assigned technicians or contract labor for the duration of that event.

Knowledge, Skills, and Other Attributes

•                     Strong leadership skills.

•                     Effective decision-making skills, including sound judgment when working without immediate on-site support.

•                     Strong negotiating skills.

•                     Working knowledge of Microsoft Office Suite to include Word, Excel, and PowerPoint.

•                     Excellent written and oral communication skills in order to effectively interact with all levels of staff from different departments, and with customers, vendors, and regulatory personnel.

•                     Excellent organizational and problem-solving skills in order to prioritize workload according to business demands and work well under pressure.

•                     Flexibility and composure in a schedule that changes with little notice.

Working Conditions

•                     This position is considered OUTDOOR WORK, characterized as follows.

•                     Requires frequent walking, standing, and climbing.

•                     Expected to work through specially designed airframe, engine, and undercarriage openings while standing on ladders or scaffolds; to use hoists and lifts; and to use required precision instruments and other necessary tools.

•                     Exposure to climate changes normally experienced in an aviation repair facility.

•                     Work is performed at customer locations, on ramps, at remote airfields, and in facilities not controlled by Citadel, in the weather and conditions present at that location.

•                     Work is performed at any hour of the day or night, including nights, weekends, and holidays, and may follow extended travel.

•                     This position is considered MEDIUM work, with frequent lifting up to 20 lbs and occasional lifting up to 50 lbs; occasional climbing, stooping, kneeling, squatting, and reaching, with repetitive movements of arms and hands and seated work with back supported.

Safety-Sensitive Position

As part of the hiring process, applicants who receive an offer of employment will be asked to submit to a screening test to detect the presence of drugs (marijuana, opiates, cocaine, amphetamines, phencyclidine/PCP). Offers of employment are conditioned on a negative result. If you are asked to submit to a drug test and you refuse to be tested, or you do not pass, Citadel Aviation, LLC. will revoke any offer of employment. All drug tests will be conducted in accordance with applicable federal and state law.

If you are a qualified individual and have a disability for which you need a reasonable accommodation to perform the essential functions of the job to which you are applying, you are entitled to one under the Americans with Disabilities Act (ADA).

Equal Employment Opportunity

Citadel Aviation, LLC. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, status as a protected veteran, or any other protected status in accordance with applicable federal, state, and local laws.

About Citadel Aviation

Citadel Aviation has grown from a startup vision into a global leader in V/VVIP aircraft completions, maintenance, modifications, and luxury interiors. Located in Lake Charles, Dallas, and serving customers onsite where they're at, our teams deliver work on some of the most sophisticated narrow and wide body aircraft in the world. We have significantly expanded project volume since 2019, and that growth was built by people who take pride in doing the work right. Whatever your role, Citadel is a place to bring what you know and build what comes next.