About Command|Link

Command|Link is a global SaaS Platform providing network, voice services, and IT security solutions, helping corporations consolidate their core infrastructure into a single vendor and layering on a proprietary single pane of glass platform. Command|Link has revolutionized the IT industry by tackling the problems our competitors create. In recognition for our unprecedented innovation and dedication, Command|Link was recognized as the SD-WAN Product of the Year, ITSM Visionary Spotlight, UCaaS Product of the Year, NaaS Product of the Year, Supplier of the Year, and the AT&T Strategic Growth Partner. Command|Link has built the only IT platform for scale that solves ISP vendor sprawl and IT headaches. We make it easy for our customers to get more done, maximize uptime and improve the bottom line.

Learn more about us here!

This is a remote position open to candidates residing in the following states: Alabama, Arizona, Arkansas, Florida, Georgia, Indiana, Kansas, Kentucky, Louisiana, Maryland, Michigan, Mississippi, Missouri, Nevada, New Hampshire, North Carolina, Ohio, Oklahoma, South Carolina, Tennessee, Texas, Utah, Virginia, Wisconsin

About your new role:

CommandLink owns and operates its own network infrastructure, we are not a reseller. That distinction matters for this role. As a Senior Network Engineer, you are building and supporting the connectivity layer that underpins our managed network services business: private circuits, carrier interconnects, NNIs, cloud interconnect, and data center presence. This is a service-provider-oriented engineering role, not enterprise LAN support. The right candidate is hands-on, comfortable working directly with carriers and data centers, and knows how to take a connectivity design from paper to production.

Key Responsibilities:

• Design, configure, and support Layer 2 and Layer 3 network services including VLANs, QinQ, NNIs, MPLS, VRFs, BGP, OSPF, static routing, carrier Ethernet handoffs, and point-to-point circuits.
• Engineer and support carrier interconnects, NNIs, Ethernet transport, wavelength services, dark fiber handoffs, and IP transit from circuit delivery through turn-up testing and troubleshooting.
• Configure and support private cloud connectivity services including Azure ExpressRoute, covering BGP peering, VLAN tagging, routing policies, redundancy, and bandwidth profiles.
• Validate physical and logical handoffs during circuit turn-ups, including optics, cabling, MTU, VLAN mapping, BGP sessions, and route exchange.
• Support data center and colocation deployments including hardware staging, rack installation, cabling, optics, cross-connects, and vendor coordination.
• Serve as an escalation point for complex connectivity, routing, and transport issues across Layer 1, Layer 2, and Layer 3.
• Develop and maintain repeatable configuration templates, provisioning runbooks, and troubleshooting documentation.
• Collaborate with NOC, support, implementation, and sales engineering teams and participate in maintenance windows for network changes and circuit migrations.
• Takes on additional responsibilities and projects as needed to support the success of the team and organization.

What you'll need for success:

• Hands-on network engineering experience from a service provider, carrier, MSP, ISP, data center, or managed connectivity environment.
• Strong working knowledge of Layer 2 and Layer 3 networking including VLANs, QinQ, trunks, NNIs, BGP, MPLS, VRFs, routing policy, IP addressing, and carrier Ethernet.
• Demonstrated experience turning up and troubleshooting carrier circuits, cross-connects, and customer handoffs.
• Ability to read and produce network diagrams, port maps, IP plans, VLAN assignments, and circuit documentation.
• Comfortable working directly with carriers, data centers, and vendors through the full circuit lifecycle.

Nice to Have

• Experience with Azure ExpressRoute or similar private cloud interconnect services.
• Familiarity with MPLS L2VPN/L3VPN, EVPN, VPLS, or carrier Ethernet design patterns.
• Exposure to dark fiber, wavelength services, or optical transport concepts.
• Experience with network automation, scripting, or configuration templating.
• Certifications such as CCNA, CCNP, JNCIA, JNCIP, or MEF.

Why you'll love life at Command|Link

Join us at CommandLink, where you'll have the opportunity to shape the future of business communication. We value the innovative spirit and seek individuals ready to bring their unique vision and expertise to a team that values bold ideas and strategic thinking. Are you ready to make an impact?

• Room to grow at a high-growth company
• An environment that celebrates ideas and innovation
• Your work will have a tangible impact
• Generous Medical, Dental, and Vision coverage for full-time employees
• Flexible time off  
• 401k to help you save for the future
• Fun events at cool locations
• Free DoorDash lunches on Fridays
• Employee referral bonuses to encourage the addition of great new people to the team

Commandlink hires individuals in a number of geographic regions and the pay ranges listed reflect the cost of labor across these regions. The base pay for this position as displayed at the bottom of the job description is a range based on our lowest geographic region, up to our highest geographic region. Pay is based on location among other factors, such as skill-set, experience, and qualifications held.

At CommandLink, we’re committed to creating a fair, consistent, and efficient hiring experience. As part of our process, we use AI-assisted tools to help review and analyze applications. These tools support our recruiting team by identifying qualifications and experience that align with the requirements of each role.

AI tools are used only to assist in the evaluation process — they do not make final hiring decisions. Every application is reviewed by a member of our recruiting or hiring team before any decisions are made.