Critical Response Group (CRG) is a unique team of U.S Special Operations Forces veterans, public safety professionals, and technical experts committed to enhancing public safety through the implementation of best-in-class technology and training techniques. Our solutions are validated by thousands of real-world incidents under the most stressful conditions and are deployed across the United States and internationally to protect schools, businesses, hospitals, and other critical infrastructure.

Operations- Project Management & Field Mapping

As a summer intern supporting the Operations team, you’ll help keep projects organized and moving forward from start to finish. You’ll get hands-on experience working with real client projects and collaborating across teams.

• Assist with organizing and tracking project timelines from kickoff to final delivery
• Help gather and organize materials like floor plans and client information
• Support sending project updates and proof materials to clients
• Keep project notes, files, and updates accurate in internal systems
• Work with different teams (Operations, Cartography, Sales) to keep projects on track
• Help monitor project progress and flag any delays or missing information
• Assist with both new projects and smaller updates to existing ones
• Learn how to manage client communication and expectations

• How projects move from initial order to final delivery
• Best practices for client communication and follow-ups
• Use of internal tools (like Monday.com, Google Workspace, and more)
• How cross-functional teams collaborate to deliver a final product

• Guided training and working closely with Senior Director of Operations, Team Leads, and Project Managers.
• Gradually take on more responsibility as you get comfortable
• Be given a manageable workload to support the team and build your skills

Hourly Rate: $20.00

20 hours a week