Floor Staff

About Galaxy Theatres

Galaxy Theatres' award winning business philosophy of "More than just a Theatre" incorporates the best in movie entertainment with the Company's philosophy of active community service. "Being socially entrepreneurial builds strong bonds and goodwill in the communities we serve," according to Frank Rimkus, the Company's CEO.

Vision Statement: Provide a consistent, first class entertainment experience in the communities we serve, through effective management, people friendly service, and quality presentations in comfortable, clean surroundings, thereby increasing customer satisfaction.

About the role

• Thank you for your interest in Galaxy Theatres! We're always on the lookout for enthusiastic, customer-focused individuals ready to thrive in our dynamic environment. Join one of the most respected cinema teams in the industry, where the atmosphere is fun, fast-paced, and full of opportunities to shine.

What you'll do

• Essential Duties and Responsibilities
• Sell tickets at the box office using a point-of-sale system.
• Operate cash registers accurately and handle cash, credit, and mobile transactions.
• Greet and assist guests in a friendly, professional manner.
• Check tickets at theater entrances and guide guests to appropriate locations.
• Provide information about showtimes, theater amenities, policies, and general inquiries.
• Answer phones courteously and provide accurate assistance or transfer calls as needed.
• Prepare food and beverages at the concession stand following safety and quality guidelines.
• Stock supplies such as concessions, napkins, utensils, and cleaning materials as needed.
• Perform cleaning duties, including sweeping, mopping, restroom checks, trash removal, and general maintenance of lobby and auditorium areas.
• Monitor crowd behavior and support crowd control procedures to ensure a safe and orderly environment.
• Conduct general inspections of the facility to identify safety or cleanliness issues and report them promptly.

Qualifications

• Previous customer service or cash-handling experience is a plus.
• Excellent communication and interpersonal skills.
• Basic math skills and ability to handle money accurately.
• Ability to stand for extended periods and perform physical tasks such as lifting, bending, and cleaning.
• Reliable, punctual, and able to work in a fast-paced environment.
• Willingness to work evenings, weekends, and holidays as scheduled.