Receiving Associate

About Good Company

We are a fast growing third-party logistics (3PL) provider focused on delivering high-performance fulfillment for eCommerce brands. We lead with operational excellence, radical accountability, and client-aligned success metrics. We believe in small teams, measurable impact, and building careers from the floor up.

RECEIVING ASSOCIATE

Job Description

POSITION SUMMARY

The Receiving Associate performs assigned physical receiving activities to support accurate and orderly processing of incoming goods. Responsibilities include unloading or moving materials when trained, counting, inspecting visible condition, scanning, labeling, staging, and assisting with putaway.

This position follows receiving instructions and department priorities, records assigned work accurately and promptly reports discrepancies or unsafe conditions. The Receiving Associate performs independently only after completing required task training and obtains guidance when shipment information is unclear.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Receive work assignments and follow approved receiving procedures and staging instructions.
• Assist with unloading and moving incoming cartons, totes, pallets, and other materials within completed training and authorization.
• Count received products and compare product identifiers with assigned receiving information.
• Inspect incoming products and packaging for visible damage, defects, or other concerns.
• Report shortages, overages, incorrect items, damage, and unclear labels to the lead, specialist, or manager.
• Scan incoming products and record assigned receiving information accurately.
• Apply required product or location labels according to department instructions.
• Sort and stage received goods in designated areas without blocking aisles, exits, or equipment access.
• Assist with moving verified products to designated storage or putaway locations.
• Keep goods requiring review identified and separate as directed by established procedures.
• Maintain accurate counts and required documentation for assigned receiving activities.
• Communicate incomplete work, product concerns, and handoff needs to the appropriate lead or manager.
• Maintain clean receiving areas and remove packaging debris using designated disposal practices.
• Use equipment only when trained and authorized and promptly report defects or unsafe conditions.
• Perform other receiving-related duties within the scope of the position and completed training as assigned.

RECEIVING ASSOCIATE PERFORMANCE EXPECTATIONS

Employees in this position are expected to:

• Follow receiving instructions and approved work procedures.
• Maintain accurate counts, scans, labels, and assigned records.
• Meet established productivity and quality expectations for assigned tasks.
• Promptly report damaged goods, discrepancies, and unclear instructions.
• Stage and move products only to designated locations.
• Complete required training before independent work or equipment operation.
• Maintain satisfactory safety, attendance, conduct, housekeeping, and teamwork.

CROSS-TRAINING REQUIREMENT

Complete task-specific training in incoming-product handling, counting, scanning, staging, and receiving documentation before independent assignments. Cross-training in putaway or other warehouse functions depends on operational needs and completed training. Equipment operation requires separate company authorization.

MINIMUM QUALIFICATIONS

• Ability to understand and follow verbal and written work instructions.
• Ability to identify product labels, numbers, and warehouse locations accurately.
• Ability to perform basic counting and quantity verification.
• Ability to learn and use scanners, a WMS, and required documentation.
• Ability to recognize visible damage and communicate receiving concerns.
• Ability to work under direction and as part of a warehouse team.
• Ability to maintain reliable attendance and consistent work performance.

PHYSICAL REQUIREMENTS

The Receiving Associate position requires physical activity during assigned duties. Employees must be able to perform the essential functions of the position, with or without reasonable accommodation. The position may require:

• Standing, walking, and moving throughout warehouse aisles, workstations, storage areas, packing areas, and other assigned departments.
• Bending, stooping, crouching, or squatting as required by the assignment.
• Reaching, grasping, handling, and moving products, cartons, totes, packaging materials, and other warehouse materials.
• Ability to lift, carry, push, pull, or otherwise move up to 50 pounds during assigned material-handling duties.
• Repetitive lifting and material handling during warehouse assignments, including frequent handling of products weighing up to approximately 30 pounds during picking, packing, stocking, or similar work.
• Handling heavier products or materials up to the 50-pound limit when assigned.
• Pushing or pulling carts, totes, pallets, or other warehouse materials as assigned.
• Performing repetitive product-handling activities for extended periods when assigned.

Physical activity requirements vary by work assignment and may occur simultaneously. Warehouse handling assignments may involve standing and walking for approximately 80% or more of the shift and bending, stooping, crouching, or squatting during approximately 30% of the shift. These percentages describe warehouse handling assignments; actual frequency for this position is subject to GM/HR confirmation.

WORK ENVIRONMENT

• Frequent pedestrian and material-handling equipment traffic.
• Moving conveyors or other warehouse equipment.
• Noise associated with normal warehouse operations.
• Exposure to cardboard, packaging materials, dust, and other common warehouse conditions.
• Work in shipping, receiving, dock, inventory, storage, and fulfillment areas.
• Seasonal temperature variations within the warehouse.
• Repetitive work and extended periods of standing, walking, and material handling during assigned warehouse duties.
• Movement between departments depending on daily operational needs.

SAFETY RESPONSIBILITIES

• Follow all company safety policies, procedures, training, and established work practices.
• Immediately report injuries, property damage, near misses, spills, damaged products, damaged equipment, and unsafe conditions.
• Follow pedestrian walkways, traffic rules, and designated work areas.
• Use required personal protective equipment when applicable.
• Maintain clean and unobstructed aisles, exits, workstations, and storage areas.
• Use material-handling equipment only when trained and authorized to do so.
• Stop work and notify leadership when an unsafe condition presents an immediate concern.
• Follow department-specific safety requirements when cross-training or working outside the primary department.

ADVANCEMENT

Advancement requirements and available career paths are to be confirmed during General Manager and HR review.

JOB DESCRIPTION ACKNOWLEDGMENT

This job description describes the general nature and level of work performed by employees assigned to this position. It is not intended to include every possible duty or responsibility.

Job duties, department assignments, and responsibilities may change based on business needs, employee qualifications, training, and operational requirements.

Nothing in this job description authorizes an employee to perform work requiring specialized training, certification, licensing, or company authorization unless those requirements have been successfully completed.