Director of Operations

GP Motor Company is an independent automotive dealership serving customers in Northern Utah. We offer a selection of pre-owned vehicles, including hail-discounted inventory, to help customers find more vehicle for their money. Our team works across sales, service, and vehicle operations to provide a straightforward and professional dealership experience.

About the role

The Director of Operations will oversee the day-to-day operating systems that support both dealerships. Reporting to ownership, this person will help keep operations consistent across locations, identify breakdowns, and lead practical improvements before they affect customers or dealership results.

This role works closely with dealership leadership, the Controller, and HR across store operations, back-office workflows, compliance, vendors, facilities, and reporting.

What you'll do

• Oversee store operations: Maintain consistent processes across both dealerships, including deal funding, title work, reconditioning, inventory movement, and vehicle storage.
• Support cash and back-office workflows: Partner with the Controller on daily cash management, cash-flow forecasting, accounts payable, and payroll preparation.
• Manage compliance and audits: Maintain dealership compliance with applicable MVED and state requirements; oversee audit readiness, deal-file standards, and corrective actions.
• Coordinate people systems: Work with HR on compensation plans, onboarding, training, and accountability systems for sales and support teams.
• Manage vendors and facilities: Oversee vendor relationships, leases, dealership lots, and shop operations. Lead facility projects and relocations as needed.
• Build operational reporting: Develop and maintain dashboards and regular reporting processes that give ownership a clear view of each store’s performance.
• Lead projects and resolve escalations: Coordinate cross-store initiatives, work with outside counsel and the CPA as needed, and help resolve customer escalations.
• Identify and implement improvements: Review processes, find gaps or inefficiencies, and work with the appropriate teams to put sustainable solutions in place.

Qualifications

• Experience leading operations, preferably in an automotive dealership or another multi-location business.
• Strong understanding of dealership workflows, including titles, deal funding, inventory, and reconditioning.
• Experience with operational compliance, audits, and process documentation.
• Ability to work effectively with accounting, HR, sales, service, and dealership leadership.
• Strong analytical and problem-solving skills, including experience with KPIs, dashboards, or operational reporting.
• Sound judgment, clear communication, and the ability to manage competing priorities across multiple locations.

Schedule & Work Environment

• Full-time position with time divided between GP Motor Company in Kaysville and Parkline Motors in South Salt Lake. The schedule will be coordinated with ownership and may vary based on operational priorities at each location.
• This is an in-person, multi-site leadership role. The Director of Operations will regularly work at both dealership locations and collaborate with ownership, dealership leaders, and teams across sales, service, accounting, and HR. The role includes time in office areas as well as on dealership lots and in operational work areas.

Compensation

• The annual salary range is $80,000–$95,000, based on experience and qualifications.