About Us:

JustFOIA, an MCCi brand, is a records request software solution. From the beginning, JustFOIA was built for government agencies and continues to evolve based on valuable client feedback. Our mantra is to continuously “Build the Most Powerful and Easy-to-Use Records Request Software.” Together with MCCi, our solutions suite and commitment to client delight enable us to positively impact the lives of our clients and those they serve.

About the role

• We are seeking a Sales Engineer to partner with our sales team, ensuring client needs are translated into the right technical solutions. This role requires strong communication, technical aptitude and a consultative approach to problem-solving. This is a remote position with up to 15% travel for events, onboarding and client presentations.

What you'll do

• Partner with Account Executives on deals, providing technical support, discovery, and product demonstrations.
• Serve as the liaison between Sales and internal stakeholders (Implementation, Product, Security) for client success.
• Take ownership of Scope of Work (SOW) documents, technical/security questionnaires, and RFP technical responses.
• Translate client requirements into actionable insights for internal teams and product development.
• Build, document, and refine solutioning processes and support materials.
• Own product demonstration processes and training.
• Act as the subject matter expert (SME) for Sales on solution and technical matters.
• Test and validate new product features and releases.

What you'll need to be successful

Core Competencies

• Polished presentation skills: confident in both online and in-person settings.
• Exceptional communication: strong verbal and written skills to engage stakeholders at every level.
• Problem-solver: skilled at troubleshooting and delivering win-win solutions.
• Highly organized: excellent prioritization and time-management in a fast-paced, high-growth environment.
• Technical aptitude: able to speak the client’s language and translate needs across teams.
• Consultative mindset: solution-oriented with a strategic approach to client success.

Preferred Experience:

• Sales Experience: 2+ years of experience in SaaS, consulting, pre-sales support or solution engineering.
• Government Sector Knowledge: Familiarity with the public sector and how government agencies evaluate a solution.
• Experience working with a CRM (HubSpot), Microsoft (Teams, PowerPoint, etc.).

Additional Skills and Attributes:

• Strategic Solutioning: Ability to align a client’s requirements, challenges and desired outcomes with the right technical solution.
• Security Expertise: Familiarity with compliance and security standards: SOC 2, CJIS, GovRAMP, HIPAA, FedRAMP, etc.
• Compliance Knowledge: Ability to explain and discuss security controls with clients and translate compliance requirements.
• Collaboration: Experience working cross-functionally with Implementation, Product, Development and Security for deal assistance and solution growth.
• Communication: Exceptional presentation and communication skills, with the ability to engage stakeholders at all levels, both internally and externally.
• Results-Driven: Track record of consistently exceeding KPI goals in competitive and high-pressure environments.
• Adaptability: Experience navigating and thriving in rapidly changing, fast-paced business environments.
• Cultural Fit: Demonstrated embodiment of the company’s culture code, values, and leadership philosophy.

What you can expect from us

We really ARE more than a company! We have a passion for growth and hitting goals, but we want to do it together as a team and enjoy the ride as we go. 

WE ARE APPROACHABLE.   

Want to talk to a member of management or leadership, walk up and say hi. 

WE TRUST YOU.  

We don’t have a million rules because we believe you will embrace our Culture Code and make good decisions. 

WE EMBRACE TECHNOLOGY!  

We love it, sell it, support it, use it, and need it. 

WE DRESS COMFORTABLY.  

We need you to work hard, not wear a tie. 

WE ARE KIND. 

Being kind, forgiving, empathetic, and respectful can change your life and everyone around you. 

WE ENJOY OUR TEAM. 

Use your webcam, collaborate, build relationships, and recognize others for doing a great job. You work a lot; make the most of your time here. 

WE VIRTUALIZE EVERYTHING. 

We strive for 100% inclusion of our remote teammates. 

JustFOIA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.