Supervisor, Logistics

We are excited to add this position to the #BestTeamInTelecom!

LiveOak Fiber is a fast-growing fiber broadband provider delivering high-speed, reliable internet to homes and businesses across the Emerald Coast of Florida and communities throughout Georgia, including the Golden Isles, Savannah, and Augusta. Our mission is to improve quality of life in our communities through technology.

Employees enjoy 100% company-paid medical, dental, and vision coverage for themselves and their dependents, bonus potential, career development opportunities, and the chance to make a meaningful impact in the communities we serve.

At LiveOak Fiber, we are proud to be a different kind of service provider that puts people at the center of everything we do. Your work directly contributes to bringing critical infrastructure and opportunity to local communities while helping us connect more people to the services they rely on every day. We invest in employee development, career progression, and leadership programs designed to help you grow and succeed. You'll work alongside exceptional teammates in a collaborative, values-driven culture that combines experienced industry leaders with passionate local talent and supports growth, recognition, and connection. 

POSITION OVERVIEW & PURPOSE

The Supervisor, Warehouse will oversee warehouse inventory management and logistics to ensure the Field Services operations team has what it needs to succeed. The role supervises a small team and works with leadership, contractors and various staff to ensure successful warehouse operations.

ESSENTIAL DUTIES & RESPONSIBILITIES

1.     Inventory management:

• Ensures daily inventory management of all tools, parts and materials pertaining to installation and repair.
• Ensures inventory database is accurate and current, reflecting materials received, warehoused, and dispersed.
• Ensures shipping, handling, and stocking of all inventory materials.
• Ensures delivery of materials to satellite warehouse centers across markets.
• Ensure inventory levels meet demand, with highest possible inventory turns.

2.     Field Service Technician Support

• Builds and delivers weekly installation tote inventories for technicians.
• Disperses tools and equipment to field service technicians and maintains employee buffer records.

 3.     Communications

• Notifies field service management when stock minimums are reached.
• Projects advance inventory requirements in conjunction with field service management.
• Maintains open and professional communication with all staff, including management, independent contractors, technical staff, and administrative personnel.

 4.     Staff supervision  

• Directs team members to support warehouse operations
• Approves time cards and time off requests
• Completes bi-annual performance review process.

 5.     Audits/ Quality Control

• Performs quarterly and annual counts of inventory items.
• Oversees testing of reclaimed customer equipment.
• Performs other duties as assigned by field service management.

KNOWLEDGE, SKILLS & ABILITIES

• Ability to lift, push, and slide boxes and inventory weighing up to 50 lbs, with some items potentially weighing up to 70 lbs.
• Ability to obtain and maintain forklift operator certification and operate as a forklift operator.
• Ability to continually stand, bend, pull, lift, pivot, sit, twist, and stoop as part of daily tasks.
• Ability to work independently and as a member of various teams.

BASIC QUALIFICATIONS & COMPETENCIES

• Minimum one-year certificate from college or technical school, 3 to 5 years related experience. or equivalent combination of education and experience.
• Proficient in Microsoft Word, Outlook, and Excel.
• Ability to prepare reports and business correspondence.
• Excellent written and verbal communication skills.
• Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow.

PREFERRED QUALIFICATIONS & COMPETENCIES

• Previous experience in logistics, warehouse operations, or inventory management in a fast-paced environment.
• Previous experience managing people.
• Experience in telecommunications, fiber optics, or related industry.
• Knowledge of OSHA safety regulations and practices.
• Forklift certification or prior forklift operation experience.
• Knowledge of safety protocols in warehouse operations.

Physical Demands & Working Environment

• Walking- up to 40%
• Standing- up to 40%
• Reaching- up to 55%
• Lifting and/or bending- up to 55%
• Work environment- indoors and outdoors
• Able to lift 50 pounds or more
• Travel: up to 10%