About Loop

Loop is industrializing services through AI, starting with one of the world's most complex industries: the global supply chain. We're an AI-native company built to solve the systemic data problem that's held logistics back for decades. Our Logistics Data Platform turns fragmented, unstructured data into a trusted foundation that fuels automation, financial clarity, and decision intelligence at scale. Today, Loop serves >20% of the Fortune 100, manages over $30B in supply chain spend, and helps its clients save hundreds of millions of dollars each year.

We recently closed a $95M Series C and are backed by leading investors including Valor Equity Partners, Founders Fund, 8VC, Index Ventures, J.P. Morgan, and more than 50 industry-leading angel investors.

Our team brings deep expertise from Uber, Google, Microsoft, Meta, Amazon, Flexport, C3 AI, VMware, Box, UPS, and C.H. Robinson and we're looking for builders who want to help shape what comes next.

About the Role

We're hiring a Sr. GTM Operations Associate to be a strategic partner to our go-to-market organization. This is a high-trust, low-oversight role by design. You'll be measured on outcomes and judgment, not on how faithfully you executed someone else's instructions.

GTM leadership will hand you an ambiguous, high-stakes initiatives (generating pipeline, setting up quarterly, targets for functions, rolling out Customer Sentiment analysis for CS leadership, etc.) more often than they hand you a spec. Your job is to figure out what's actually going on, think several moves ahead about how a fix will hold up as we scale, build the plan, and drive it to done.

This is a 0-1 and 1-10 role. Some of what you'll own doesn't exist yet at Loop — you'll design it, ship a first version, and prove it works. Other pieces already exist in rough form — you'll take them from functional to scales without you in the room. Both modes matter, and you should genuinely enjoy both: the messiness of building something from nothing, and the discipline of hardening something that already sort of works.

This is an in-person role based in San Francisco, with the expectation of being in the office 4+ days per week.

Ability to travel up to 5% for sales kickoffs, and team onsites.

What You'll Do

• Act as an embedded strategic partner to Sales, Marketing, Solution, Implementations and CS leadership — sitting in on their planning, spotting the problem before it shows up in a pipeline report, and coming to them with a point of view and a plan rather than waiting to be asked.
• Run our AI prospecting engine day to day: signal quality, enrichment and scoring logic, sequence performance, and the human review gates that keep quality high. Run structured experiments on segments, signals, and messaging; report what's working in a way that changes where the team spends its time next quarter.
• Diagnose what's actually limiting GTM performance, not just what the dashboard shows. Turn that diagnosis into a prioritized plan, make the case for it to stakeholders who may disagree, and see it through to results — full ownership from problem to outcome.
• Create models to monitor and set forecasts. Administer comp plans, quotas, and accelerators alongside GTM leadership and Finance, and pressure-test whether each plan actually drives the behavior it's meant to — then own the fix when it doesn't.

About You

• You default to ownership. Given a fuzzy goal and a set of constraints, you don't wait for a spec — you figure out the plan, flag the tradeoffs, and drive it to completion.
• You think three steps ahead. Before you ship a process or a system, you've already thought through how it breaks at 2x volume, who it affects downstream, and what it'll cost to unwind if it's wrong.
• Hands-on HubSpot sales and marketing experience: you've built assignment rules, workflows, and lifecycle stages, not filed tickets for someone else to.
• 3+ years of experience in Revenue Operations, GTM Engineering or BizOps high-growth B2B SaaS company.
• You've taken something from 0-1 (a new motion, workflow, or system that didn't exist) and then from 1-10 (hardened and scaled it past your own bandwidth) — and you can talk concretely about both.

Nice to haves:

• Background in logistics technology or  supply chain technology.
• Have scaled ops through a Series B–D stage, from a handful of reps to a few dozen.
• Worked on integrating GTM teams from acquisitions

Compensation and Benefits

The base pay range for this role is $115,000 to $130,000 annually. This range reflects the base pay that Loop reasonably expects to pay for the position at the time of hire. Actual compensation will depend on job-related factors, including experience, skills, qualifications, location, and business needs.

In addition to base salary, this role may be eligible for an annual performance bonus and equity. This role is also eligible for Loop's benefits, including health, dental, and vision insurance, 401(k) match, paid time off, paid holidays, and parental leave.

This role is eligible for Loop’s health insurance, dental insurance, vision insurance, 401(k) match, paid time off, paid holidays, parental leave, and other company-sponsored benefits.

Equal Opportunity

Loop is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.