Why Join MadTree as a HR Generalist?

You're the connective tissue of our People Strategy (HR) team, helping keep day-to-day HR running accurately, responsively, and with genuine care for the humans behind every process. You'll have exposure to the full employee lifecycle and the independence to own your work, while partnering with a manager who is invested in your growth and available for the decisions that require another level of review. Whether you're helping a new hire get started, solving an employee question, supporting a manager through the hiring process, or keeping an HR process moving behind the scenes, your work has a real impact. If you're detail-oriented, a problem solver and spotter, an efficiency builder, and a positivity champion that is ready to grow your HR foundation through hands-on experience, this is a great place to do it.

Total Rewards & Benefits:

 ✓ Transparent compensation — $55,000 - $62,000 - $70,000
✓ 401(k) — save for what’s next and help build your future
✓ FREE mental health support — 8 in-person/video sessions + unlimited text-based therapy
✓ Paid volunteer time annually + company-wide Community Impact Day
✓ Enjoy what we create — Team member discounts plus regular gift cards for MadTree food, beverages, and merch
✓ Nature-inspired workspaces — Designed to connect people to nature and each other
✓ Face-to-face humanity — Real human connection, not screen isolation
✓ A team that gives a f*ck — People who are passionate and genuinely care

 ✓ Flexibility for life appointments and personal commitments

POSITION SUMMARY: The HR Generalist supports day-to-day People Strategy (HR) operations across the employee lifecycle, including HRIS administration, recruiting, onboarding and offboarding, benefits, employee support, leave and accommodation processes, compliance activities, and HR programs. Based at our Oakley location, this role will travel to all MadTree locations and independently manage routine HR processes from start to finish, ensuring timely follow-through while recognizing when manager guidance or approval is needed. The HR Generalist will also support MadTree's Impact and culture initiatives and serve as an avid MadTree ambassador who lives our behaviors: Connect, Grow, and Give a F*ck.

REPORTS TO: Senior HR Manager

COMPENSATION RANGE: $55,000 - $62,000 - $70,000

WORK SCHEDULE: Typically Monday through Friday, 9:00 a.m. to 5:00 p.m. with flexibility for needs outside of regular business hours.  As a 7 day a week organization, weekend on-call coverage is necessary.  On-call coverage will happen in rotation with the Senior HR Manager.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Recruitment & Onboarding

• Support day-to-day HR activities across the employee lifecycle, from recruiting and onboarding through ongoing employee support and offboarding.
• Support recruiting processes in partnership with hiring managers, including job requisitions, job postings, candidate coordination, offer administration, and high-volume hiring events.
• Manage new hire onboarding and orientation logistics, including I-9 verification, HRIS setup, scheduling, and checklist completion to ensure a smooth new hire experience.
• Coordinate new hire technology setup, including laptop distribution and equipment tracking, while partnering with managers to identify and communicate technology and workspace needs to the appropriate internal teams.

Employee Support & Administration

• Serve as a first point of contact for employee inquiries through Basecamp, email, and in person; independently address routine questions and processes, gather relevant information, and document matters requiring manager review, approval, or additional guidance.
• Maintain the accuracy and integrity of employee data in Rippling, including promotions, transfers, compensation changes, terminations, and other status changes.
• Maintain accurate and organized employee records in accordance with company practices and applicable record retention requirements.

Benefits, Leave & Accommodations

• Administer day-to-day benefits processes, including Qualifying Life Events, employee questions, open enrollment, and benefit-related updates in Rippling; research and document non-routine matters for manager review as appropriate.
• Coordinate leave and accommodation processes, including communicating with employees, gathering and maintaining documentation, tracking key dates, and supporting the interactive process; prepare recommendations and documentation for manager review and approval as appropriate.
• Coordinate unemployment claim administration, including gathering relevant information, preparing documentation, and ensuring timely responses; prepare matters requiring additional review or approval for your manager.

Payroll, Timekeeping & Reporting

• Partner with managers and payroll stakeholders to support site payroll needs, ensure compliance with payroll-related processes and approvals, and help facilitate payroll ownership initiatives as the organization evolves.
• Manage time and attendance administration, including identifying and resolving routine errors, omissions, and adjustments in partnership with employees and managers.
• Complete ongoing HRIS and payroll audits, including researching discrepancies, resolving routine issues, documenting findings, and preparing unresolved or complex matters for manager review.
• Generate recurring reports and fulfill ad hoc reporting and data requests to support department and business needs.

Compliance & Training

• Coordinate required employee training through Rippling/LMS, including assignments, completion tracking, reporting, employee follow-up, building the LMS file for pre-built training, and escalation of overdue requirements.
• Coordinate routine compliance activities, including maintaining required documentation, monitoring recurring deadlines, proactively addressing missing information, and preparing matters requiring review or action.

Projects & Organizational Initiatives

• Coordinate assigned components of HR projects and initiatives, including performance review cycles, employee engagement initiatives, and other department programs.
• Support the coordination and administration of MadTree Impact initiatives, including Let’s Grow Local and B Corp certification, through data collection, documentation, event logistics, participation tracking, and record maintenance.
• Spend a minimum of 16 paid hours per year volunteering for MadTree Impact initiatives.

Additional Responsibilities

• Perform other HR-related duties and participate in department projects as assigned.

REQUIRED QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform essential duties satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be at least 21 years of age or older
• Associate's or Bachelor's degree in Human Resources, Business Administration, or a related field OR 2+ years of HR experience supporting multiple areas of the employee lifecycle.
• 1+ years of hands-on experience with HRIS platforms — including data entry and report generation; experience with Rippling is a plus

• Proficiency with Google Workspace, Microsoft Office, and HRIS applications
• Quick learner with new systems; comfortable troubleshooting basic technical issues and navigating multiple platforms simultaneously

CORE COMPETENCIES:

• Exceptional accuracy: Strong attention to detail in data entry, documentation, and record-keeping
• Confidentiality: Demonstrated ability to handle sensitive employee information with discretion and professionalism
• Organization & prioritization: Strong ability to manage competing demands, multiple deadlines, and maintain systematic workflows
• Problem-solving: Resourceful and solutions-focused when addressing routine inquiries and administrative challenges
• Ownership & judgment: Takes ownership of assigned HR processes from start to finish, independently completing routine tasks, gathering relevant information, researching questions, documenting findings, and driving follow-through. Recognizes when manager review, approval, or additional guidance is required before finalizing sensitive, complex, or higher-risk matters.

PHYSICAL REQUIREMENTS:

• Ability to sit for extended periods while performing job duties
• Ability to operate a computer and other standard office equipment
• Ability to occasionally lift and/or move up to 25 pounds
• Ability to move throughout office, brewery, restaurant, and work environments as needed to perform job duties

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• The work environment is usually that of an office, bar, restaurant, and brewery
• The employee occasionally works near hazardous materials
• The employee occasionally works on wet floors
• This position will be located at the Oakley office with regular visits to other locations for site support