Member Access Processing (MAP) is a trusted leader in payment processing solutions. We provide secure, efficient, and tailored services to financial institutions and businesses, enabling seamless transactions for their customers. With a focus on innovation, reliability, and customer satisfaction, MAP is committed to delivering cutting-edge technology and exceptional service in the ever-evolving world of payments. We pride ourselves on creating a positive, collaborative work environment where our employees can grow and make a meaningful impact.

OVERVIEW

Member Access Processing (MAP) is a dynamic and expanding organization dedicated to empowering clients

with innovative payment solutions and fraud prevention strategies. We are currently seeking a Defense

Intelligence Advisor to join our team and play a pivotal role in driving client success and organizational growth.

As a Defense Intelligence Advisor, you will serve as a strategic partner to MAP clients, helping them proactively

manage and mitigate fraud risks. You will provide expert guidance on fraud mitigation strategies, evaluate and

optimize fraud rules, and deliver real-time monitoring support. This role requires close collaboration with both

internal teams and external stakeholders to develop tailored solutions that address evolving fraud threats.

The ideal candidate is experienced in payments fraud and risk, bringing over five years of experience—ideally

gained within networks, processors, or financial institutions. They possess a deep understanding of payments

risk management, regulatory frameworks, and emerging industry trends. With a proven track record of

mitigating risk in complex, global environments, they thrive in cross-functional settings and are adept at

engaging diverse stakeholders.

Driven by results and guided by intellectual curiosity, this candidate combines analytical rigor with sound

judgment. They are data-savvy, decisive, and consistently deliver strategic insights that enhance organizational

resilience and performance

ROLE AND RESPONSIBILITIES

• Leverage internal and third-party tools to detect and analyze suspicious activities across multiple channels, ensuring timely and effective mitigation of significant findings.
• Analyze available datasets to identify trends and patterns, detect anomalies, and implement rule strategies to mitigate future fraud losses.
• Transform data into actionable information for decision makers to minimize cardholder and portfolio impact, including low false positive rates.
• Utilize Visa Data Manager’s data, Visa Data Manager’s analytic capabilities. PowerBI curated dashboards and industry expertise to develop and implement fraud rules on behalf of MAP clients.
• Participate in a rotating, alternate weekend on-call schedule to provide fraud monitoring coverage, respond to alerts, and support time-sensitive fraud mitigation activities as part of a shared coverage model.

Key Focus Area(s):

Initial Engagement & Onboarding

• • Lead Participant Intake/Kick-Off Meetings to review:
  • Current fraud trends, threats, and challenges
  • Participant goals and business objectives related to fraud mitigation.
  • False Positive Ratio (FPR) targets risk tolerance.
  • Meeting frequency and cadence.
  • Define rules of engagement for rule deployments outside of 24x7 monitoring.
  • Conduct review of existing fraud rules in RSM and foundational authorization components (CVV, CVV2, Expiration Date).
  • Collaborate with Visa to formalize initial consult schedule and deliverables.

Ongoing Risk Advisory & Monitoring

• • Provide customized real-time decline rulesets based on desired FPR (MRT/RSM).
  • Monitor confirmed fraud cases and send alerts to Clients.
  • Serve as main point-of-contact for rule troubleshooting and Participant inquiries.
  • Support Clients in reviewing alerts and determining potential rule deployments.
  • Develop and enable strategic mitigation strategies through Stakeholder partnership.
  • Coordinate with Visa for proactive rule deployment based on high-risk transaction segments (every 4 hours, including holidays/weekends).
  • Participate in scheduled weekend fraud monitoring coverage on a rotating basis, including alert review, client notification, and coordination of rule deployments as needed.
  • Notify Clients of alerts and rule deployments, support post-deployment monitoring and
  • modifications.

Reporting & Communication

• • Deliver customized monthly reporting packages via Visa Data Manager (Risk Score Card).
  • Conduct regular risk reviews with Participants at agreed-upon cadence.
  • Participate in semi-annual multi-client webinars hosted by Visa DPS and Client.
  • Evaluate Participant Risk Services Manager rule performance and TC40 confirmed fraud cases.

QUALIFICATIONS AND EDUCATION REQUIREMENTS:

• Bachelor’s degree in business, Finance, Data Analytics, or a related field (or equivalent experience).
• 5+ years of experience in fraud prevention, risk analysis, or financial services.
• Strong analytical and problem-solving skills, with proficiency in data interpretation.
• Excellent communication and client-facing skills.
• Experience with fraud detection tools and platforms is a plus

PREFERRED SKILLS

• Proactivity, consultative approach, and advocacy on behalf of the client.
• Proficiency in PowerBI Pro Dashboard development and analysis.
• Understanding analysis leveraging SQL.
• Ability to present and speak publicly to clients, prospects, and partners.
• Ability to exercise discretion and independent judgment while interacting effectively and positively with personnel of all levels.
• Understanding of six sigma and project management best practices to implement, monitor, and control changes to existing processes and procedures to achieve high levels of quality and client satisfaction.
• Ability to customize recommendations based on the management culture of each credit union to
• improve portfolio performance