Job Title: Technical Program Manager  

Location: Pune, India – In-office Role 

Reports to: Director of Engineering

Role Overview

We are seeking a Technical Program Manager to play a critical role in the delivery of our new, innovative AI platform - RISE.  As the Technical Scrum Master / Program Manager, you are the primary custodian of team productivity and delivery health. You are not just a meeting facilitator, but a "flow master" responsible for optimizing the end-to-end value stream—from product discovery to production release. You will bridge the gap between strategic product vision and technical execution, ensuring high-energy squads remain focused, unblocked, and aligned with mission-critical goals.

What You’ll Do

 Flow Optimization & Mastery: Act as the "bulldozer" for the team, identifying and aggressively removing technical and organizational impediments that hinder velocity.

Agile Facilitation: Lead high-energy Scrum ceremonies (Daily Stand-ups, Sprint Planning, Retrospectives) and refine Kanban/Scrum processes to maintain a constant, sustainable work pace.

Technical Delivery Oversight: Use your technical background to engage in architecture discussions and issue triage, addressing first-level blockers before they reach engineering management.

Stakeholder & Product Alignment: Partner with Product Owners to manage and groom backlogs, ensuring technical debt and architectural initiatives are balanced with feature delivery.

Metric-Driven Improvement: Track and analyze flow metrics (Cycle Time, Lead Time, Velocity, and Throughput) to identify bottlenecks and drive continuous improvement.

Shielding & Focus: Protect the team from external disruptions and "scope creep" by acting as the primary point of contact for stakeholders during active sprints.

Communicate program status, risks, and decisions clearly to leadership

Create and maintain program reports, dashboards, and executive-ready views of delivery health

Required Skills

Agile Expert: Mastery of Scrum, Kanban, and Lean principles, with experience applying them in "high-intensity" product environments.

Program Management: Proven ability to manage dependencies across multiple cross-functional teams and maintain a high-level roadmap while managing tactical sprint tasks.

Technical Acumen: Ability to "speak the same language" as developers—understanding CI/CD pipelines, cloud infrastructure, and modern web architectures (e.g., ROR/React).

Tools Mastery: Power user of Jira and Confluence, capable of building advanced dashboards and automation workflows to visualize team health.

What This Role Solves

- Missed or unpredictable delivery timelines

- Poor or inconsistent cross-team coordination

- Unclear ownership and accountability

- Misalignment between Engineering, Product, and Business stakeholders

 Seniority & Experience

- 6+ years of experience in Technical Program Management or a related role

- Proven success driving cross-team software delivery

- Experience operating in ambiguous, fast-moving environments

- Platform, infrastructure, or large-scale product experience is a plus

Leadership Traits & Soft Skills

- Strong self-starter with a bias toward action and delivery

- Comfortable engaging in healthy conflict and holding teams accountable

- Direct, clear, and confident communicator

- Resilient under pressure and comfortable with difficult conversations

Benefits:

- Medical insurance for employees and family, including parents/in-laws

- Accident coverage for employees

- EAP powered by Living App

- Catered lunch

- Indoor games and team engagement

- Office snacks and refreshments

- Public holidays 10 days

- 20 PTOs and 6 CL/SL, full maternity and 4 weeks paternity