The Tidal Financial Group is a leading ETF investment technology platform dedicated to creating, operating, and growing ETFs. We combine expertise and innovative partnership approaches to offer comprehensive, value-generating ETF solutions.  Our platform offers best-in-class strategic guidance, product planning, trust and fund services, legal support, operations support, marketing and research, and sales and distribution services.

About the role

The ETF Fund Administration Quality Control Manager is responsible for overseeing the nightly review and quality assurance of Net Asset Value (NAV) calculations for exchange-traded funds (ETFs). This role ensures the accuracy, completeness, and integrity of fund accounting processes, including portfolio valuation, liquidity classifications, and compliance with regulatory and internal policies. The position also helps establish and maintain the control framework governing NAV oversight, valuation monitoring, and operational risk management across the ETF platform.

This position serves as a key control point between internal fund accounting teams, custodians, administrators, and external accounting firms during financial statement preparation and audit cycles. In addition, the role supports the Adviser’s responsibilities as Valuation Designee under SEC Rule 2a-5, helping to ensure appropriate valuation governance and oversight of pricing methodologies.

We are seeking a highly motivated and detail-oriented Fund Administration manager to join our team. The ideal candidate will be organized, adaptable to pace of work, and eager to work cross-functionally with various service providers and clients in the ETF ecosystem, as well as all internal groups within the organization. This role will also build and lead a small team responsible for overseeing key facets of NAV validation, valuation oversight, and operational control processes. The ideal candidate will bring strong ETF industry experience and a collaborative mindset.

What you'll do

NAV Oversight and Quality Control

• Oversee and perform nightly quality control review of ETF NAV calculations, ensuring accuracy and completeness prior to dissemination.
• Validate portfolio holdings, pricing sources, corporate actions, income accruals, and expense allocations impacting daily NAV.
• Investigate and resolve NAV breaks, pricing discrepancies, and reconciliation differences with fund accounting teams and custodians.
• Maintain and enhance NAV oversight procedures and control frameworks.

Valuation Oversight

• Review security valuations and pricing sources, including third-party pricing vendors and fair value adjustments.
• Evaluate and escalate stale prices, significant price movements, and pricing exceptions.
• Coordinate with internal valuation committees and portfolio management where necessary.
• Ensure compliance with valuation policies and regulatory guidance (e.g., fair valuation frameworks).
• Be a Member of the Fair Valuation Committee and present findings to the Committee.

Liquidity Monitoring

• Review and validate liquidity classifications for portfolio securities.
• Ensure consistency with internal liquidity risk management programs and regulatory requirements.
• Identify securities that may require enhanced monitoring due to market stress, low trading volume, or pricing challenges.

Audit & Financial Reporting Support

• Serve as the primary liaison with external accounting firms and auditors during annual and semi-annual audits.
• Coordinate delivery of NAV support, valuation documentation, and internal control evidence required during the audit process.
• Assist in preparation and review of financial statements and supporting schedules for ETFs.

Process Improvement and Controls

• Develop and implement quality control processes to strengthen fund administration oversight.
• Identify operational risks and recommend enhancements to NAV review workflows and documentation standards.
• Support automation and technology initiatives designed to improve efficiency in daily fund accounting processes.

Cross-Functional Collaboration

• Work closely with fund accounting, portfolio management, operations, compliance, and custodians to resolve issues impacting NAV accuracy.
• Participate in valuation committee discussions and operational risk reviews where applicable.
• Provide guidance and oversight to fund accounting teams regarding best practices and error prevention.
• Lead and mentor a small team supporting NAV validation, valuation oversight, and operational control activities.

Qualifications

• Seven to ten years of related work experience.
• Bachelor’s degree in Accounting, Finance, or related field preferred.
• Strong attention to detail and organizational skills with the ability to shift priorities quickly and effectively.
• Proficiency in Excel, including formulas, pivot tables, and data analysis.
• Ability to work under tight deadlines in a high-volume environment is very important.
• Strong communication and interpersonal skills to interact with internal and external stakeholders.
• Experience in fund administration, ETF operations, or financial services is expected in this role.
• Experience working with ETF fund administrators, custodians, and pricing vendors in an oversight or control capacity is strongly preferred.
• Specific experience and knowledge with SEC regulatory requirements for funds is required.

Why Join Us?

• Exposure to the full ETF operations lifecycle, working with top-tier clients and industry service providers.
• Opportunity to grow in fund administration and expand technical expertise.
• A collaborative and engaging work environment where your contributions make a direct impact.

If you are ready to take on an exciting and challenging role in ETF fund administration, we encourage you to apply today!

We are prioritizing candidates who are located within proximity to Chicago, IL; Milwaukee, WI; New York City, NY; and West Palm Beach, FL.