About Rippling

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.

We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.

About the role

We’re looking for a Senior Program Manager to enable our revenue teams in India. You will have previous experience as Account Executive or Enablement Program Manager with a strong track record of executing strategic sales enablement initiatives. This role will be responsible for enabling our New logo Sales Account Executives.

You’ll partner with sales leaders to diagnose sales performance gaps, choose the right intervention, and take programs from an initial brief through adoption and measurement. That might mean a live training, a practice workshop, a certification, a manager reinforcement plan, a playbook, or a process change. You will be responsible for delivering relevant, consumable content to our teams.

You’ll make complex product and sales concepts usable for the teams you support, and help managers reinforce behavior after launch.You’ll jointly identify opportunity areas for new training approaches, certifications, processes, and assets for the sales team. After you deploy programs to sales teams, you’ll develop systems to measure business impact and iterate as necessary. This is an opportunity to meaningfully play a role in driving Rippling’s growth by developing and testing strategies for all segments of our sales teams to improve their respective close rates and average contract values.

This is a senior individual-contributor role for someone who can act as a strategic partner and still deliver excellent work at pace. This role will directly impact and improve our buyer journey across all sales segments.

You’ll work across multiple cross functional stakeholders like Sales implementation, Product launch teams, Marketing, Revenue Operations, Customer Experience, and the broader Revenue Enablement team.

You’ll love this role if you’re passionate about revenue growth and Enablement, getting into the details, deeply understanding why an enablement program is or isn’t resonating, using data to motivate your peers, and making a significant impact on revenue.

What you will do

• Program Manage & Own Enablement Functional Expertise:
• • Oversee multiple enablement projects, ensuring timely execution and alignment with strategic goals. Thrive in fast paced, highly ambiguous environments and get projects to completion
  • Develop and manage end-to-end enablement programs, including onboarding LPs, everboarding programs, sales documentation, and ongoing comms to ensure your programs stick
  • You will become a domain expert in all things Rippling New logo Sales so you can have a meaningful impact on strategic decision making
• Communication & Stakeholder Management:
• • Set clear expectations, foster collaboration & execute on deliverables autonomously.
  • Partner with Sales leadership & broaden enablement team to drive large initiatives.
• Presentation / Facilitation Skills:
• • Design clean, non-text heavy presentations that deliver sales-consumable information to audiences
  • Utilize various adult learning modalities (interactivity, polling, questioning, role play, etc.) to ensure information transfer
  • Excel in live sales training facilitation ( sales skills training, new process updates, product rollouts )
• Analytical Skills:
• • Review and analyze data to inform enablement recommendations based on business gaps.
  • Define baseline & leading indicators before launch, review adoption & performance with stakeholders, share what’s working, what’s not & iterate.
  • Interpret key performance metrics to identify opportunities for impact and ensure rapid AE ramp-up and effectiveness.
• Content Development:
• • Create & maintain concise, polished, accessible playbooks, guides & reference materials for the sales teams.
  • Create and update onboarding content for new sales reps, ensuring relevance and accessibility.

What you will need

• At least 5 years of relevant experience in Enablement, Program Management, Product Marketing, and / or Sales, with examples of complex programs you led from diagnosis through measurable adoption.
• Strong facilitation & instructional design judgement, including the ability to make complex material clear, practical, and engaging for sales audiences
• Ability to thrive in very fast-paced environments, effectively managing shifting priorities and handling multiple tasks without becoming easily overwhelmed
• Ability to build trusted relationships, influence without authority & drive quick decisions
• Excellent program management : prioritisation, backward planning, crisp documentation, navigating ambiguity & escalating risks early.
• An aptitude for problem-solving and working cross-functionally with others
• Exceptional communication, presentation, and organizational skills including high attention to detail, high speed & high ownership
• Self-starter with a bias towards action
• SaaS sales acumen and the curiosity to become a credible expert in Rippling’s products, customers & sales motions.

Additional Information

Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accommodations@rippling.com

Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.