TaxSolve Inc.

Our mission: Create a world where taxes suck less.

TaxSolve is on a mission to solve tax issues easily, transparently, and affordably. Our team of expert tax professionals — from tax attorneys to enrolled agents and preparers — handles even the most difficult tax situations with honesty, accountability, and straightforward communication. We’re a supportive team united by a shared purpose: doing taxes the right way and giving everyday people real peace of mind. If you’re passionate about meaningful tax work and committed to the highest standards of integrity and ethics, join us and help drive meaningful change.

Job Description: Tax Compliance Specialist (Remote)

About Us
TaxSolve is a fast-growing firm founded by experienced tax professionals committed to improving transparency in the industry and delivering an exceptional client experience. As we continue to expand, we are looking for driven individuals who are eager to contribute, grow, and make an impact.

Position Overview
The Tax Compliance Specialist plays a critical role in ensuring client cases progress efficiently by verifying, correcting, and maintaining accurate IRS-related documentation. This role involves frequent communication with the IRS to resolve discrepancies and gather required information. Success in this position requires strong attention to detail, organization, and the ability to manage high call volumes in a structured environment.

Key Responsibilities

• Review, organize, and maintain client records and documentation.
• Accurately enter and update data within internal systems and databases.
• Identify and resolve discrepancies in IRS forms and client information.
• Conduct a high volume of outbound calls to the IRS and other relevant entities.
• Follow established scripts, compliance procedures, and regulatory guidelines.
• Ensure all work aligns with company policies and applicable laws.
• Utilize internal systems and tools, including CRM platforms, call systems, and digital filing systems.

Qualifications

• Strong attention to detail with the ability to follow structured processes consistently.
• Ability to multitask effectively while managing phone-based responsibilities.
• Excellent verbal communication skills with professional phone etiquette.
• Strong organizational skills and ability to manage high volumes of information.
• Proficiency in computer systems, data entry, and digital recordkeeping.
• Ability to work both independently and collaboratively in a remote environment.
• Problem-solving mindset with the ability to adapt to changing client needs.

Preferred Experience & Credentials

• Basic knowledge of income tax, business entities, and filing requirements.
• Experience communicating with government agencies, particularly the IRS.
• IRS CAF Number (preferred).
• IRS Secure Object Repository (SOR) mailbox (preferred).
• AFSP Certification (preferred).

Requirements

• Minimum of 1 year of professional customer service experience or experience working with government agencies (required).
• Minimum of 1 year of remote work experience (required).
• Reliable high-speed internet and a dedicated workspace (required).

Compensation & Benefits

• Pay: $20.00 – $24.00 per hour
• 401(k) with company matching
• Health insurance
• Paid time off, sick leave, and company/floating holidays
• Internet stipend
• Wellness program
• On-the-job training

Job Type & Schedule

• Full-time, Non-exempt, Hourly
• Expected 40 hours per week
• Monday through Friday
• Overtime may be required
• Year-round work
• Target Start Date: August 2026

Additional Information
This job description is not intended to be all-inclusive. Employees may be asked to perform additional duties as needed to support business operations.