Anovaeon, LLC serves as a dedicated strategic partner to government and other customers. We provide a range of professional services, including specialized facilities, customized logistics support, and direct care services.

We hire individuals who share our commitment to excellence and exceeding customer expectations. Anovaeon offers competitive salaries, comprehensive benefits, and training and development opportunities.

Position Overview:

The Transportation Staff member provides safe, reliable, and professional transportation services for residents within a federally contracted ICE short-term residential facility in Alexandria, LA.

Working closely with facility leadership, healthcare personnel, family services staff, and security personnel, the Transportation Staff member is responsible for transporting residents to and from medical appointments, community-based services, airports, and other authorized destinations within an approximately 25-mile radius of the facility. This role requires strong customer service skills, sound judgment, attention to safety, and the ability to perform effectively in a 24-hour residential environment serving individuals and families from diverse backgrounds.

Key Responsibilities/Essential Functions:

Resident Transportation Services

• Safely transport residents to and from approved appointments, services, and destinations in accordance with facility schedules and operational requirements.
• Ensure residents are transported in a safe, respectful, and professional manner.
• Verify resident identity and transportation documentation prior to departure.
• Maintain awareness of resident locations and ensure accountability throughout transportation activities.
• Assist residents with entering and exiting vehicles when appropriate.
• Promptly report transportation delays, incidents, emergencies, or schedule changes to appropriate personnel.

Vehicle Operations & Safety

• Operate facility vehicles safely and in accordance with all federal, state, and local traffic laws.
• Conduct pre-trip and post-trip vehicle inspections and document findings.
• Monitor vehicle condition and promptly report maintenance, repair, or safety concerns.
• Ensure vehicles remain clean, fueled, organized, and ready for operational use.
• Maintain vehicle logs, mileage records, fuel records, and transportation documentation.
• Ensure all vehicle safety equipment is present, functional, and readily available.
• Follow defensive driving practices and maintain safe driving habits at all times.

Documentation & Records

• Complete accurate, timely, and thorough transportation logs and records.
• Document transportation activities, mileage, vehicle inspections, incidents, and resident movements.
• Maintain confidentiality of resident information and protected records.
• Ensure transportation documentation complies with applicable contractual, organizational, and regulatory requirements.

Collaboration & Communication

• Coordinate closely with healthcare staff, family services personnel, case management staff, facility leadership, and other departments regarding transportation needs.
• Communicate professionally with residents, staff, vendors, healthcare providers, and community partners.
• Participate in shift briefings, operational meetings, and transportation planning activities.
• Deliver services in a culturally responsive, trauma-informed, and professional manner.

Compliance & Safety

• Comply with all facility policies, transportation procedures, and contractual requirements.
• Follow all safety, emergency response, incident reporting, and security protocols.
• Adhere to all mandatory reporting requirements and facility safeguarding standards.
• Complete all required trainings and maintain required certifications.
• Perform duties in accordance with federal, state, and local transportation regulations.

Required Qualifications & Core Competencies:

• High school diploma or GED required.
• Valid state driver's license with a clean driving record required.
• Minimum two (2) years of professional driving, transportation, customer service, security, healthcare support, residential services, or related experience preferred.
• No Commercial Driver's License (CDL) required.
• Ability to safely operate passenger vans, SUVs, and other standard passenger vehicles.
• Strong customer service and interpersonal communication skills.
• Ability to maintain composure and professionalism in dynamic environments.
• Strong organizational skills and attention to detail.
• Ability to maintain accurate transportation records and documentation.
• Ability to work effectively with individuals from diverse backgrounds.
• Current CPR and Basic Life Support (BLS) certification preferred or ability to obtain prior to start date.
• Ability to obtain and maintain required background clearances.
• Ability to read, write, and communicate effectively in English for documentation and coordination purposes.

Desired Skills:

• Experience transporting individuals in healthcare, residential, correctional, shelter, hospitality, or government-contracted environments.
• Experience working with pediatric, family, or residential populations.
• Bilingual proficiency in Spanish or another commonly encountered language.
• Training in Trauma-Informed Care, crisis intervention, or de-escalation techniques.
• Knowledge of local roadways, transportation logistics, and route planning.
• Experience working in secure or highly regulated environments.
• Experience working with diverse populations.

Conditions of Employment:

• Employees must be a U.S. Citizen or a Legal Permanent Resident
• Employment is contingent upon successful completion of the following screening:
• • Federal background investigation (up to and including a Tier 4 DHS clearance)
  • Criminal history check
  • Verification of employment and education history
  • Compliance with all government credentialing requirements
  • Drug Screening
• Employees must adhere to all federal security, confidentiality, and operational protocols while working within government facilities.
• Must be able to speak, read, and write in English
• Anovaeon operates 24 hours/365 days and requires the flexibility to work additional hours, nights, weekends, and holidays
• Must show proof of eligibility to work in the U.S.
• Internal background check to the satisfaction of contract requirements.
• If applicable, Child Abuse/ Neglect Report (CAN) or child protective services check with no adverse findings.

Physical Requirements:

• Ability to sit and drive for extended periods.
• Ability to enter and exit vehicles frequently throughout the workday.
• Ability to stand, walk, and move throughout the facility and community locations as needed.
• Ability to lift and transport luggage, personal belongings, supplies, and equipment up to 50 pounds.
• Ability to respond appropriately to emergencies and unexpected situations.
• Ability to safely operate vehicles in varying weather and traffic conditions.

Work Environment:

• Fully on-site position at a federally contracted short-term residential ICE facility in Alexandria, LA.
• Frequent local travel throughout the workday within an approximately 25-mile radius of the facility.
• Work involves transporting residents to medical appointments, airport transfers, and other approved destinations.
• Fast-paced, high-volume residential environment supporting individuals and families in short-term residential care.
• Work schedules may include days, evenings, nights, weekends, holidays, and rotating shifts to support 24-hour operations.
• Position requires regular operation of company-owned passenger vehicles and interaction with community service providers.

Other Duties & Information:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job.

• Position Type: Full-Time
• Travel Requirements: Frequent local travel
• Location: On-Site

About Anovaeon, LLC: https://www.anovaeon.com

Anovaeon, LLC is a solutions-driven company providing end-to-end expertise in humanitarian response. We don’t staff projects—we bring the right teams with the right tools, guided by innovative leadership, that together deliver operational success. From disaster response and recovery to migration and emergency preparedness, we integrate strategic leadership with hands-on execution. Our team combines deep industry experience with data-driven solutions, ensuring our partners are well equipped to mitigate crises effectively and deliver real impact and mission success.

Anovaeon, LLC is an Equal Opportunity and Affirmative Action Employer and prohibits discrimination and harassment of any type on the basis of actual or perceived race, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, religious creed, disability (mental and physical) including HIV and AIDS, medical condition (cancer and genetic characteristics), genetic information, age, marital status, civil union status, sexual orientation, military and veteran status, denial of family and medical care leave, arrest record and/or any other characteristic(s) protected by federal, state or local law.

This policy applies to all terms of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, training, compensation, benefits, employee activities, and general treatment during employment.

If you need any accommodations to complete the application, participate in an interview, take part in pre-employment testing, or engage in any part of the selection process, please contact us at HR@anovaeon.com