About ASH

ASH Hotels designs, develops, owns and operates a very special collection of properties. In our world, a hotel is much more than a destination to meet, dine, or sleep. Rather, it is a dynamic site of imagery and emotions, interactions and sensations manifesting within the walls of a beautifully restored local legend - a living movie set. An ASH hotel is a connection to the past and a beacon for the future, layered in nuanced storytelling that invites exploration time and again.

About The Siren 

Embracing the traces of downtown Detroit’s legacy, music, history and design buffs alike are drawn to The Siren. Adorned with a mix of contemporary fixtures and vintage items sourced from around the world, The Siren is a metaphor: a beckoning call to the city of Detroit and its ever-enduring wonder. It’s an ode that’s achieved the impossible; we’ve woven Detroit's pre-modern zeitgeist – motown, avant-garde architecture, urban charm – with an emerging and revitalized downtown fabric. Food & beverage spaces, a retail shop, a rooftop with panoramic views, and 106 guest rooms spread across 55,000 square feet in Detroit’s legendary Wurlitzer Building, once referred to as “the world’s largest music house.” In the building’s second coming, it pays tribute to what came before and a nod to the unwritten future of America’s most beguiling city. 

About the role

Key Responsibilities:

• Approaches all encounters with guests and team members in an attentive, friendly, courteous and service-oriented manner.
• Complies at all times with Ash standards and regulations to encourage safe and efficient hotel operations.
• Assists with servicing catering events in Ash-Bar, Candy Bar and Lobby.
• Assists Director of Sales with answering and qualifying leads in a timely manner as directed by DOS .
• Assists Director of Sales with building rooms and events contracts, BEO’s, reports etc. as needed by sales team.
• Responsible for creating accurate, time-bound invoices for group blocks and catering events, delivering final folios and capturing revenue.
• Building room blocks in the PMS system after contract is signed, charging events to clients.
• Assists Director of Sales with the flow of sales contracts through proper distribution to client team and to appropriate department head.
• Works with Sales leadership to detail upcoming functions as needed, obtain guarantees, confirm arrangements etc.
• Assists Director of Sales with distribution of BEO Changes, Rooming Lists, Signed Contracts Revisions etc. to appropriate departments as it relates to meetings and groups.
• Assists guests and clients with small change requests and completes needed paperwork for department heads.
• Conducts site inspections for the department as needed.
• Assists Director of Sales with organizing in house deliveries such as amenities, welcome letters, transportation schedules, etc..
• Others items as they relate to the Sales and Marketing effort of the hotel as well as any other items as needed by entire management staff.
• Any other duties as assigned by DOS specific to respective property.

Compensation & Perks

● Health insurance, dental insurance, vision insurance, 401 (k) with match

● Annually: vacation days, paid sick days, 4 paid personal days, 11 paid holidays

● 50% food & Beverage; beverage discount and discounted hotel rooms

● Opportunity for growth within Ash People LLC.

Ash provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other legally protected status. In addition to federal law requirements, Ash complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Ash expressly prohibits any form of workplace harassment based on race, color, religion, sex, national origin, age, disability, genetic information, or any other legally protected status. Improper interference with the ability of Ash employees to perform their job duties may result in discipline up to and including discharge.