Primary Purpose of Role 

The Licensed Clinical Social Worker (LCSW) provides clinical assessment, diagnosis, and therapeutic interventions to individuals, families, and groups. This role supports patients’ mental, emotional, and social well-being while coordinating care, addressing social determinants of health, and collaborating with multidisciplinary teams to improve outcomes. 

Role Logistics 

• Works on site from Axil Health Office in Raleigh, NC 
• Reports directly to Clinical Operations Director 

Key Responsibilities/Critical Functions  

Clinical Assessment & Diagnosis 

• Conduct comprehensive biopsychosocial assessments. 
• Diagnose behavioral health conditions using DSM-5 criteria (within scope of licensure). 
• Identify risk factors including safety concerns, crisis situations, and social needs. 
• Develop individualized treatment plans in collaboration with patients and care teams. 
• Reassess patient progress and adjust care plans as needed. 

Therapeutic Intervention 

• Provide evidence-based therapy (e.g., CBT, DBT, solution-focused therapy, trauma-informed care). 
• Deliver individual, family, and group counseling. 
• Support patients managing anxiety, depression, trauma, substance use, chronic illness adjustment, and life transitions. 
• Facilitate coping strategies, behavior change, and emotional regulation skills. 

Care Coordination & Case Management 

• Coordinate care with physicians, psychiatrists, nurses, care managers, and community providers. 
• Connect patients to community resources (housing, food, transportation, financial assistance). 
• Advocate for patient needs across healthcare and social service systems. 
• Support transitions of care (hospital discharge, referrals, follow-up). 

Crisis Intervention & Risk Management 

• Conduct suicide risk assessments and safety planning. 
• Provide crisis counseling and stabilization. 
• Initiate appropriate emergency interventions when necessary. 
• Follow mandated reporting requirements when applicable. 

Documentation & Compliance 

• Maintain timely, accurate clinical documentation in the EHR. 
• Ensure documentation supports medical necessity and payer requirements. 
• Follow ethical guidelines, professional standards, and confidentiality laws (HIPAA). 
• Participate in audits and quality reviews as needed. 

Patient & Family Education 

• Educate patients and families on diagnoses, treatment approaches, and coping strategies. 
• Provide guidance on navigating healthcare and community systems. 
• Promote self-management, resilience, and recovery-oriented care. 

Collaboration & Interdisciplinary Work 

• Participate in case conferences and care team meetings. 
• Consult with providers regarding behavioral health needs impacting medical care. 
• Support integrated care models (primary care behavioral health, population health, RPM/CCM programs). 
• Communicate treatment progress and recommendations to referring providers. 

Quality Improvement & Program Support 

• Participate in quality improvement initiatives and outcome tracking. 
• Support development of behavioral health workflows and best practices. 
• Contribute to program development, group offerings, or patient education materials. 
• Stay current with clinical best practices and continuing education.
   

Requirements

Education & Licensure 

• Master’s degree in Social Work (MSW) from an accredited program. 
• Active LCSW licensure in North Carolina. 

Clinical Skills 

• Strong assessment and diagnostic abilities. 
• Knowledge of evidence-based therapeutic modalities. 
• Experience with crisis intervention and risk assessment. 
• Understanding of social determinants of health and community resources. 

Technical Skills 

• Experience with EHR systems and telehealth platforms. 
• Familiarity with documentation standards and payer requirements. 
• Ability to coordinate across healthcare and community systems. 

Soft Skills 

• Empathy and strong therapeutic rapport-building. 
• Excellent communication and active listening skills. 
• Cultural humility and trauma-informed approach. 
• Strong organizational and time-management skills. 
• Ability to manage complex, high-need patient populations. 

About Axil Health

At Axil Health, we're not just talking about the future of healthcare – we're creating it. We combine cutting-edge patient monitoring technology with compassionate, personalized care to transform the lives of those with chronic conditions. Our integrated approach brings together doctors, pharmacists, and care specialists like you to provide unparalleled support to our patients.

About The Team You'll Join

We're a company of thinkers, doers, problem-solvers, builders, and patient advocates. People who see a gap and close it, not wait for someone else to.

• You'll work cross-functionally, connected to a mission that touches clinical operations, technology, and patient care at every turn.
• At Axil Health, you join a small team where your work is visible, your voice counts, and your judgment shapes how things get built, not just how they run.

Who Does Well Here

People thrive at Axil Health when they're motivated by the actual outcome of the work: helping patients manage chronic conditions and stay connected to care between visits. This isn't a fast-growth tech culture chasing headcount for its own sake. It's a small, mission-driven team where individual contributions are visible and accountability matters.

The strongest fits tend to be people who:

• Care about the patient behind the data point. Whether you're in clinical operations, care navigation, or support functions, the work touches real people managing real health conditions.
• Are comfortable with ambiguity and building, not just maintaining. We're still defining processes in many areas, so people who can bring structure without waiting to be told exactly how do well.
• Communicate directly and kindly. We value people who raise issues early, give and receive feedback without drama, and treat colleagues with respect even under pressure.
• Take ownership without needing constant oversight, self-direction matters as much as collaboration.
• Stay curious. Healthcare and patient monitoring technology both evolve quickly, and people who keep learning keep up.

Why You'll Love Working at Axil Health:

• Make a tangible difference in patients' lives every single day
• Work with a passionate team that feels like family
• Gain experience with cutting-edge healthcare technologies
• Enjoy a supportive work environment that encourages professional growth
• Be part of a company that's shaping the future of healthcare
• Competitive salary and benefits package

Join Us in Transforming Lives!

If you're ready to take your patient care skills to the next level and be part of a healthcare revolution, we want to hear from you! At Axil Health, you're not just filling a position – you're embarking on a mission to change lives.

Apply now and let's create healthier tomorrows together!