About Cirrascale

Cirrascale Cloud Services provides high-performance cloud infrastructure purpose-built for deep learning, generative AI, and large-scale AI inference workloads. We specialize in dedicated GPU cloud solutions tailored to the unique needs of startups, research labs, and enterprise AI teams. Our mission is to accelerate AI innovation by combining powerful hardware with white-glove service and flexible, custom-built environments.

About the role

POSITION SUMMARY

The Senior Accounts Receivable, Billing & Collections Specialist is responsible for managing the customer billing and collection cycle, from contract and order review, billing setup, and invoice preparation through cash application, account reconciliation, and collection.

This role supports a complex B2B cloud infrastructure environment with highly customized customer arrangements, including recurring services, usage-based billing, minimum commitments, customer deposits and prepayments, milestone-based charges, one-time fees, hardware transactions, and other negotiated commercial terms. The successful candidate must be comfortable reviewing executed agreements, order forms, purchase orders, amendments, and supporting usage data to ensure invoices are complete, accurate, and consistent with contractual terms.

What you'll do

KEY RESPONSIBILITIES

Contract Review, Billing & Invoicing

• Review executed customer agreements, order forms, purchase orders, amendments, pricing schedules, and other supporting documentation to establish and maintain accurate billing requirements.
• Generate and issue accurate and timely customer invoices in accordance with contractual pricing, billing frequency, service periods, usage, milestones, minimum commitments, payment terms, and other negotiated provisions.
• Support billing for recurring cloud and managed services, usage-based compute services, one-time/non-recurring charges, customer prepayments and deposits, hardware transactions, and other customer-specific arrangements.
• Validate usage reports and other operational data against contractual pricing before invoicing and investigate discrepancies between system-generated usage information and customer-specific contracted rates.
• Confirm service commencement dates, deployment status, acceptance criteria, billing milestones, and other triggering events with Operations and Accounting before billing when required.
• Maintain accurate customer billing schedules and supporting documentation for contract modifications, renewals, expansions, credits, and other changes.
• Review customer purchase orders and billing instructions for consistency with executed agreements and escalate discrepancies before invoices are issued.
• Coordinate with Accounting regarding transactions requiring special consideration, including customer deposits, advance billings, unbilled amounts, credits, variable or usage-based charges, and principal-versus-agent/pass-through arrangements.
• Support appropriate sales tax treatment by maintaining customer exemption documentation and coordinating questions regarding taxable and non-taxable charges with Accounting/Tax team.
• Maintain a clear audit trail supporting the calculation and contractual basis for each material customer invoice.

Revenue Accounting & Month-End Support

• Maintain billing schedules and provide complete and accurate billing information to support ASC 606 revenue recognition and month-end close.
• Understand and appropriately distinguish between customer billing, cash collection, deferred revenue/contract liabilities, unbilled amounts, and recognized revenue.
• Assist Accounting with reconciliations between customer contracts, billing schedules, invoices, the AR subledger, and related general ledger accounts.
• Identify contract changes, billing adjustments, credits, service commencement changes, or other developments that could affect revenue accounting and escalate them to the appropriate Accounting personnel.
• Support month-end accruals and reconciliations for unbilled receivables, customer prepayments, deferred billings, and other billing-related balances, as assigned.
• Prepare supporting schedules and documentation for internal and external audit requests related to customer contracts, billing, accounts receivable, and revenue.

Collections & Customer Account Management

• Monitor accounts receivable aging and proactively contact customers regarding outstanding balances through professional written and verbal communications.
• Research and resolve billing discrepancies, payment disputes, short payments, unapplied cash, credits, and customer inquiries.
• Monitor payment arrangements and customer commitments and perform timely follow-up.
• Prioritize collection efforts based on aging, account balance, customer circumstances, and collection risk, and escalate significant or delinquent balances appropriately.
• Maintain accurate documentation of collection activities, customer correspondence, disputes, and payment commitments.
• Partner with Sales, Legal, and Accounting when contractual or commercial issues affect collection.

Cash Application & Reconciliation

• Apply customer payments accurately and timely to the appropriate invoices and customer accounts.
• Research and resolve unapplied, unidentified, short-paid, or misapplied cash.
• Perform regular AR subledger-to-general-ledger reconciliations and investigate reconciling items.
• Reconcile customer accounts and provide account statements or supporting schedules when requested.
• Support month-end close activities related to accounts receivable and customer billing.

Cross-Functional Collaboration & Process Improvement

• Serve as a primary Finance contact for customer billing, invoice, and payment inquiries.
• Partner closely with Accounting, Sales, Legal, Operations, and Tax to ensure commercial arrangements are translated accurately into operational billing.
• Identify inconsistencies between executed contracts, system setup, usage reports, purchase orders, and customer invoices and drive timely resolution.
• Assist with development and maintenance of standardized billing procedures, contract abstracts, billing schedules, and internal controls.
• Identify opportunities to automate and improve billing, collections, cash application, and reconciliation processes.
• Support the transition and implementation of billing and AR processes within Microsoft Dynamics 365 Finance & Operations and related systems.

Qualifications
REQUIRED QUALIFICATIONS

• Minimum 5 years of progressive Accounts Receivable, billing, or order-to-cash experience, preferably in a complex B2B environment.
• Demonstrated experience interpreting customer contracts, purchase orders, pricing schedules, and billing terms, rather than solely processing system-generated invoices.
• Strong understanding of the end-to-end order-to-cash cycle, including billing, accounts receivable, collections, cash application, credits, and account reconciliation.
• Working knowledge of accounting concepts related to accruals, deferred revenue, customer prepayments, unbilled receivables, and revenue recognition.
• Ability to reconcile contractual terms and supporting operational data to customer invoices and identify discrepancies independently.
• Strong ERP/accounting system experience. Experience with Microsoft Dynamics 365, NetSuite, SAP, QuickBooks, or similar platforms is desirable.
• Advanced Excel skills, including PivotTables, XLOOKUP/VLOOKUP, SUMIFS, data reconciliation, and analysis of large data sets.
• Strong analytical skills and demonstrated ability to investigate discrepancies and bring issues through resolution.
• Excellent organizational skills with the ability to manage multiple customer arrangements, deadlines, and billing cycles simultaneously.
• Strong written and verbal communication skills with a professional, customer-focused approach.
• High degree of accuracy, ownership, discretion, and professional judgment

PREFERRED QUALIFICATIONS

• Experience in cloud infrastructure, technology, SaaS, data center, subscription, consumption-based, or usage-based billing.
• Experience supporting complex customer arrangements involving recurring charges, usage-based charges, minimum commitments, prepayments/deposits, milestone billing, or contract modifications.
• Familiarity with ASC 606 revenue recognition concepts, including the distinction between billing and revenue recognition.
• Experience with high-value B2B customer accounts and negotiated payment arrangements.
• Familiarity with sales and use tax, exemption certificates, and contract compliance as they relate to customer billing.
• Experience supporting financial statement audits and providing contract, billing, AR, and revenue documentation.
• Experience with Microsoft Dynamics 365 Finance & Operations or participation in an ERP implementation.
• Associate's or Bachelor's degree in Accounting, Finance, Business Administration, or a related field.

COMPENSATION AND BENEFITS

The base salary range for the Accounts Receivable Billing and Collections Specialist is $30.00 to $36.00 / hour.  This pay range reflects the broad, minimum to maximum, pay range for this job for the location for which it has been posted. Compensation decisions are dependent on several factors including, but not limited to, an individual’s qualifications, location where the role is to be performed, internal equity, and alignment with market data.

Benefits include:

401(k) with company match.

Health, dental, and vision insurance.

Paid time off (PTO).

Opportunities for professional development and growth.

WHY JOIN CIRRASCALE?

Join a growing team that's pushing the boundaries of AI infrastructure. At Cirrascale, you’ll contribute to projects powering next-generation AI applications while working with top-tier hardware in a collaborative and innovative environment. From custom deployments to hands-on customer support, every role here plays a part in enabling breakthroughs in AI.

Cirrascale Cloud Services is an equal opportunity employer committed to diversity and inclusion.

Please apply at careers@cirrascale.com