About the role

The Groomer role is part of a dedicated grooming team focused on delivering high-quality care and styling services for dogs and cats of all breeds and sizes. The position involves hands-on grooming work including bathing, trimming, styling, and general wellness checks, carried out in a professional salon environment where animal comfort and safety are the top priority.  Day-to-day work includes direct interaction with pet owners, coordination with teammates, and upkeep of a clean and organized grooming space. This is a role for someone who takes pride in their craft and is committed to providing a consistent, stress-free experience for every pet that comes through the door.

Must have experience grooming professionally to be considered for this role.

Responsibilities

• Grooming Services
• • Perform breed-appropriate bathing, brushing, drying, trimming, and styling for dogs and cats
  • Execute cuts based on client specifications, breed standards, or owner preferences
  • Provide nail trimming, ear cleaning, teeth brushing, and anal gland expression as requested
  • Identify and communicate any skin conditions, parasites, lumps, or health concerns observed during grooming to owners
• Client & Pet Interaction

• • Greet clients professionally and gather detailed grooming instructions prior to each appointment
  • Handle pets of varying temperaments, sizes, and needs with patience and care
  • Communicate updates to pet owners during and after appointments, including any behavioral or health observations
  • Build and maintain positive relationships with returning clients and their pets
• Facility & Safety Standards

• • Maintain a clean, organized, and sanitary grooming station between each appointment
  • Follow proper sanitation protocols for tools, equipment, and grooming surfaces
  • Adhere to safe animal handling procedures to minimize stress, prevent injury, and keep all teammates safe
  • Ensure all equipment (dryers, clippers, scissors) is properly maintained and in safe working condition
• Operations & Administration

• • Manage appointment scheduling and maintain accurate client records and grooming histories
  • Communicate supply needs and assist with inventory management
  • Collaborate with team members to ensure efficient workflow and a positive salon environment

Qualifications

Required

• 1–3 years of professional pet grooming experience in a salon, veterinary, or mobile grooming environment
• Demonstrated proficiency in grooming a variety of breeds and coat types
• Strong knowledge of safe animal handling practices
• Ability to stand for extended periods and safely lift pets up to 50 lbs if needed
• Reliable, punctual, and professional demeanor

Preferred

• Certification from a recognized grooming program (e.g., National Dog Groomers Association of America, International Professional Groomers)
• Experience with cats or exotic small animals
• First aid and CPR certification for animals
• Familiarity with grooming salon management software

Growth Path: Lead Groomer

Lead Groomers have ~5+ years of experience and are responsible for training new Groomers and assisting with scheduling. Readiness for advancement includes:

• Consistent record of strong attendance and team engagement.
• Proven leadership and conflict-resolution skills.
• Deep understanding of Grooming operations at Digs as well as front-of-house operations
• Demonstrated ability to train and mentor others effectively.
• Strong alignment with Digs’ values and commitment to continuous improvement.

What We Offer

• Commission: 50%
• Flexible hours and schedule
• PTO
• 401k company match up to 4% starting at 90 days
• Equity package after 1 year of service

About Digs Dog Care

Digs is a premium dog care company offering DayPlay, Overnight Stays, Grooming, and Training across multiple locations nationwide. We're built on a simple belief: every pup deserves to feel safe, loved, and at home — and every team member plays a real role in making that happen. Our shared ownership program means employees don't just work here, they have a stake in it.