Since 2019, hello82 is a platform deeply rooted in the vibrant world of K-pop. We specialize in creating connections between fans and their favorite K-pop artists through a fusion of innovative marketing strategies, immersive music distribution, and providing unparalleled experiences that resonate with fans worldwide. As an independent music label and distribution arm, hello82 is rapidly expanding alongside the ever-growing community of K-pop fanbases. Some of our artists include: ATEEZ, P1Harmony, and xikers.

About the role

Position: Fan Space Assistant Manager

Location: hello82GO! San Diego

Work Hours: Between 10:30AM - 7:30PM Local Time

Benefits: Health benefits, 401k, paid time off

This position will work alongside SAN DIEGO'S General Manager to generate traffic through new and exclusive events, oversee the local fan space team, and work directly with Senior Management to uphold and maintain business expectations and standards in the absence of the GM.

Weekend Work is Expected

Key Responsibilities

• Assists in leading daily Fan Space operations to drive customer volume, loyalty, and retention.
• Assists in Leading, managing, and coaching a team of 5-8 employees.
• Assumes leadership and communication responsibilities in absence of General Manager.
• Work directly with General Management to accomplish quarterly goals and uphold brand standards.
• Track and merchandise inventory using a variety of data and organizational methods.
• Track and report daily sales and activity within the space.
• Build and nurture relationships while maintaining positive rapport with the local K-pop community.
• Assist in Creative Tasks including but not limited to asset installation, minor fabrication, and painting.

Qualifications

• High school diploma or equivalent; higher education preferred.
• Proficiency in Excel and/or Google Sheets.
• Genuine interest in K-pop music and content.
• 2-3 years of managerial experience in a fast-paced retail environment.
• 2-3 years of retail experience.
• Excellent communication skills with the ability to think quickly and creatively, using both data and intuition to make decisions.
• Proven ability to lead a team of 8+ and work closely with project managers to create a welcoming and engaging environment for K-pop fans nationwide.
• Experience with Shopify or similar POS system.
• Proficiency in Spanish Language is preferred but not required.

There is no relocation assistance for this position.

In your cover letter, please tell us about your K-POP experience.