Lemonaid Health is a mission driven technology startup committed to providing quality and affordable healthcare to patients nationwide. We build long term relationships with patients by offering a broad range of primary care services to help them lead happier, healthier lives

About the role

We’re looking for a proactive, detail-oriented Front Office / Facilities Manager to be the heartbeat of our office. This role blends front-of-house presence with behind-the-scenes facilities management, ensuring a welcoming experience for employees, guests, and partners — while keeping the office running smoothly day to day.

You’ll be the go-to person for office operations, facilities coordination, shipping management, and creating an organized, professional, and positive workplace environment.

Front Office & Workplace Experience

• Serve as the first point of contact for visitors, clients, and vendors
• Manage front desk operations, including greeting guests, handling deliveries, and answering general inquiries
• Maintain a polished, welcoming office environment at all times
• Support meeting room scheduling, setup, and office events

Facilities & Office Operations

• Oversee day-to-day facilities operations, including maintenance, repairs, and space organization
• Coordinate with vendors (cleaning, security, maintenance, utilities, IT, etc.)
• Manage office supplies, inventory, and equipment procurement
• Ensure health, safety, and compliance standards are met
• Identify and resolve facilities issues quickly and efficiently

Administrative & Operational Support

• Track facilities budgets, invoices, and contracts
• Support onboarding/offboarding logistics (badges, workspace setup, access)
• Maintain office documentation, procedures, and emergency plans
• Partner with People, IT, and Operations teams to improve workplace processes

Qualifications

• 2+ years of experience in office management, facilities, front office, or workplace operations
• Strong organizational and multitasking skills
• Excellent communication and interpersonal skills
• Comfortable working with vendors and managing multiple priorities
• Proactive, hands-on, and solutions-oriented mindset
• Proficiency with common office tools (Google Workspace, MS Office, ticketing or facilities tools a plus)

Nice to Have

• Experience supporting a growing or fast-paced office environment
• Basic understanding of building systems or workplace safety standards
• Event coordination or employee experience experience