About Orderly Wellness

Orderly Meds is building a better, more supportive healthcare experience - one that’s fast, reliable, and designed with people in mind. As a fully remote company, we’ve grown quickly by combining thoughtful technology with compassionate service, helping tens of thousands of patients get the care and medication they need, without the hassle.

We’re a collaborative, mission-driven team working across the U.S. (and beyond!) to improve access to care at scale. With over 100 customer support agents, six pharmacy partners, and a 50-state clinical network, we’re scaling fast, and looking for curious, kind, and solutions-oriented people to grow with us.

Orderly Wellness actively participates in E-Verify. To learn more, click here.

A note of awareness to Orderly Wellness applicants:  To protect yourself against phishing and recruitment fraud, please note that Orderly Wellness only accepts applications through our official careers page at https://ats.rippling.com/orderly-wellness/jobs.

Orderly Wellness will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps.  All official communication will come from a @orderlymeds.com or @shinerx.com email address.  If you are contacted by someone claiming to be from Orderly Wellness or ShineRX via an unofficial channel, please do not share any information and report it as spam.

Overview

OrderlyMeds is a vertically integrated health-tech platform. Our founding mission is to restore dignity, access, and simplicity to healthcare. We believe in the power of technology and personalized care to revolutionize wellness and provide individuals with more than just access to personalized medicine—we are personalizing their entire wellness experience.

Position Summary/Role

As a QA Engineer, you’ll own the quality strategy for our platform—built on Salesforce Health Cloud and B2B Commerce. You’ll work across a product that serves multiple user personas including healthcare providers, clinic administrators, agents, and internal staff, each interacting with the platform through Experience Cloud portals, checkout flows, order management, and clinic onboarding workflows. You’ll partner with the Engineering Manager to build and mature our QA processes, collaborate with developers and the Salesforce Administrator to understand changes and their impact, and ensure releases meet a high quality bar before reaching production. You’ll design test plans, execute manual and automated testing, and advocate for quality throughout the development lifecycle.

Key Responsibilities

• Design and execute test plans, test cases, and test scripts for new features and enhancements across the platform
• Test end-to-end workflows spanning clinic intake and onboarding, product ordering, checkout, fulfillment, and payment processing
• Validate Experience Cloud portal functionality across multiple user roles and permission models
• Test integrations with external systems including Stripe payments, fulfillment service APIs, and WorkOS MFA
• Perform regression testing to ensure existing functionality is not impacted by new releases
• Identify, document, and track defects with clear reproduction steps, expected vs. actual behavior, and severity
• Validate Salesforce declarative changes—Flows, validation rules, permission sets, and page layouts—built by the Salesforce Administrator
• Test across multiple browsers and devices to ensure a consistent portal experience
• Participate in sprint ceremonies and provide quality-focused input during planning and grooming
• Collaborate with developers during code review to flag potential edge cases and testability concerns
• Help build and maintain automated test suites as the team’s QA maturity grows
• Contribute to release readiness decisions—providing clear go/no-go recommendations based on test results
• Work with the Engineering Manager to define and improve QA processes, coverage goals, and release quality gates
• Partner with the Salesforce Administrator to understand business requirements and acceptance criteria, ensuring test cases cover intended functionality
• Collaborate with developers to reproduce issues, verify fixes, and validate integration behavior
• Participate in sprint ceremonies—standups, planning, retrospectives, and demos
• Support UAT by preparing test scenarios and guiding stakeholders through validation

Required Qualifications

• 3+ years of QA/QE experience in a web application environment
• Experience designing test plans, test cases, and test strategies from requirements and acceptance criteria
• Strong understanding of functional, regression, integration, and end-to-end testing
• Experience testing multi-role applications with complex permission and access models
• Familiarity with API testing tools (Postman or similar) for validating integrations
• Experience with defect tracking and test management tools
• Ability to work within agile teams and contribute to sprint planning and retrospectives
• Strong attention to detail and ability to think through edge cases and failure scenarios
• Excellent communication skills - you’ll work across engineering, product, and business stakeholders

Preferred Qualifications

• Experience testing on the Salesforce platform (Health Cloud, B2B Commerce, or Experience Cloud)
• Experience with test automation frameworks (Selenium, Playwright, Cypress, or similar)
• Familiarity with CI/CD pipelines and integrating automated tests into deployment workflows
• Experience testing payment gateway integrations (Stripe or similar)
• Experience supporting healthcare or pharmaceutical industry platforms
• Familiarity with Salesforce data model and basic SOQL for test data setup and validation
• Experience with performance or load testing
• Salesforce Certified Administrator (helpful for platform context)

Core Competencies / Skills

• Test planning, design, and execution
• Analytical thinking and edge-case identification
• Cross-functional collaboration and communication
• Attention to detail and systematic problem-solving
• Self-directed time management in a remote environment

Work Environment & Physical Requirements

This is a fully remote position. You will work from your home office using company-provided tools and collaborate with distributed teammates across multiple time zones.

Compensation & Benefits

Orderly Wellness offers a comprehensive benefits package designed to support your health, financial well-being, and work-life balance. Benefits include medical, dental, and vision coverage with strong employer contribution, FSA and HSA options (with potential employer contributions), a 401(k) with company match, generous paid time off, paid parental leave, mental health and family-planning support, and access to professional development resources.