Resident Interface

Junior Staff Accountant

About Resident Interface


Resident Interface is the industry leader in delinquency management for the rental housing market. Through our brands Possession Partner (Evictions)Resident Advocate (Pre-Collections), and Hunter Warfield (Collections) we deliver a unified platform that helps property owners and managers recover revenue, stay compliant, and protect their communities.


With over 40 years of experience$billions recovered nationwide, and operations across all 50 states, Resident Interface combines technology, transparency, and expertise to transform the way property owners manage delinquencies from the first missed payment to final resolution.


Learn more at www.residentinterface.com

About the role

  • Summary: This role involves managing and processing various types of incoming and outgoing mail and financial documents within the accounting department. This includes handling debtor and client checks, legal payments, vendor correspondence, and monthly client statements. The position requires attention to detail, accuracy in financial postings, and timely communication with internal teams and external parties.

What you'll do

  • Mail Handling & Distribution
    • Pick up and sign out certified mail from the front desk; including all check payments received.
    • Open and distribute all accounting mail to appropriate team members; separating debtor checks and properly distributing client and legal check payments.
    • Scan and forward bills, credit card/vendor mail, and other correspondence.
  • Check Processing
    • Research, post and endorse debtor checks using AQ2 and DM-9 systems.
    • Post MoneyGram payments in DM9 (already deposited in bank account).
    • Endorse all debtor, client and legal checks and Check 21’s.
    • Sort and provide to Jr. Staff Accountant client checks and possession partner checks.
    • Return client checks with appropriate documentation and update logs.
  • Problem Check Management
    • Log and upload debtor problem checks; work with collection personnel and execute action to be taken.
    • Mail return letters for problem checks upon approval.
  • Return Mail Check Management
    • Review return check mail and log for review by Client Services and execute action to be taken.
    • Update and maintain uncashed check log per check
  • Debtor Communication
    • Return debtor checks with reason letters.
    • Respond to client check return requests and maintain uncashed check logs.
  • Monthly Reporting
    • Prepare and review client statements and invoices.
    • Log and print Statement of Accounts (SOA) and invoices.

Qualifications

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is required to talk and hear.  The employee may be required to walk, climb stairs and lift/carry objects of up to 20 pounds.  The employee is also required to have better than average dexterity to use hands to, handle, or feel; and reach with hands and arms.  Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

 

Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

While performing the duties of this job, the employee is exposed to moving mechanical parts and the risk of electrical shock from office equipment and related items.  The noise level in the work environment is usually quiet to moderate.

 

Work Hours:

Minimum of Forty (40) hours per week.  Actual daily hours will be assigned by senior management and will normally be between 8:00 A.M. and 5:00 P.M.  Additional hours as needed for training, meetings and special projects or to meet deadlines and commitments.

 

Other Requirements You Will Be Evaluated on Include:

 

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.


Accounting

Tampa, FL

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