About Us

Stellar Virtual is a dynamic and rapidly growing Texas-based virtual company in an emerging space of innovation in education. Our mission is empowering families and unleashing potential. We serve parents of K-12 students who are unhappy with their current school or need an at-home / flexible learning environment. We offer tailored teaching, which we call uBu! that enhances the strengths of each unique student. Our School of One approach ensures that we are responsive and build relationships so that our students and families receive the time and attention they need. We believe in Education with Destination and provide students with foundational skills for future planning.

Our Mission

Empowering Families. Unleashing Potential. 

Our Core Values

➤ Kids First, Always!

➤ Respect

➤ Create, Collaborate, and Communicate

➤ Make Your Motion Matter

➤ Go the Extra Mile

Technology Aspect
Stellar Virtual and its affiliates require all employees and independent contractors to cover the costs associated with acquiring and providing the equipment (i.e., computers, internet service, telephone, home office setup, etc.) associated with remote employment.

At-Will Notice
Employment with Stellar Virtual will be on an at-will basis. As such, this position description is not a contract or guarantee of employment for a definite amount of time. 

Position Overview
The Data Support Specialist is responsible for managing and maintaining employee access and system credentials across the organization, serving as the primary point of contact for system access, permissions, and credentialing. This role ensures the secure, timely, and accurate provisioning and de-provisioning of accounts in alignment with the organization’s security policies and compliance standards. The Data Support Specialist will work closely with IT, HR, and department leads to support secure and streamlined access to critical systems and data.

Essential Duties & Responsibilities

• One Number: 100% Data Synchronization for Systems within the Scope of Accountability
• Account Management and Credentialing
• • Serve as the primary owner of user access, permissions, and credentials across all organizational systems, ensuring appropriate security levels are granted based on role requirements.
  • Coordinate with HR and department managers to provision and deprovision employee accounts for new hires, role changes, and terminations.
  • Manage access requests, password resets, and credentialing changes within established service-level agreements (SLAs) to minimize disruption to user operations.
• System Security and Compliance
• • Enforce access control policies/protocols to ensure secure, role-based access.
  • Perform regular audits on access levels, ensuring compliance with organizational standards and industry regulations (e.g., GDPR, HIPAA).
  • Document and report any security or access anomalies, following up with IT or security teams as necessary to mitigate risks.
• Collaboration and Support
• • Collaborate with IT, HR, and department leads to ensure alignment on access needs and changes based on role adjustments, onboarding, and offboarding procedures.
  • Support end-users by guiding them on system access issues and troubleshooting.
  • Maintain up-to-date knowledge of system changes and software updates that impact credentialing and access management.
• Documentation and Process Improvement
• • Develop and maintain documentation on access provisioning, de-provisioning, and security protocols to ensure consistent and accurate credentialing processes.
  • Identify and recommend improvements to enhance the efficiency, security, and user experience of the access management process.
  • Participate in the development and deployment of automation tools and workflows to streamline user access and credentialing processes.

Knowledge, Skills & Attributes 

• Strong organizational skills with exceptional attention to detail.
• Proficiency in using student information systems and databases.
• Excellent written and verbal communication skills.
• Familiarity with Google Suite (Admin, Docs, Sheets, Slides, Keep, Forms, etc.).
• Ability to pass a required background check.

Education & Certification Requirements

• A minimum of a high school diploma or equivalent (GED) is required. 
• A minimum of one (1) year of relevant experience as a data support specialist or similar role is required; three (3) years of relevant experience is highly desirable.

Equal Employment (EEO) Statement

At Stellar Virtual, we embrace diversity and foster an inclusive and supportive work environment. We welcome applicants from all backgrounds and experiences. Stellar Virtual is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Stellar Virtual participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States without sponsorship.