About TOURISTS Welcome

TOURISTS WELCOME is a hospitality development & management group based in North Adams, MA delivering memorable experiences by connecting guests with breathtaking nature, timeless leisure, local history, and art and music happenings.

In 2018, we opened TOURISTS, a 46-room flagship hotel modernizing the aesthetic of a classic American motor lodge. The land on which the hotel sits straddles the Hoosic River, revealing a network of walking trails, and forest clearings designed for year-round exploration guided by our on-site Art & Adventure team. In 2019, we opened our second project, The Airport Rooms, an on-site restaurant & cocktail lounge for hotel guests and the community to enjoy.

With an unquenchable interest in the natural history of the region and a goal of providing an economic engine for local employment, TOURISTS WELCOME continues to evolve in and outside of North Adams, with new projects coming soon.

About the role

TOURISTS’ goal in all positions is to exceed expectations of our guests. The Kitchen staff contributes to that experience by providing service that includes, but is not limited to, planning, executing, or coordinating food service for multiple venues within the Property. The Kitchen staff interacts with the Food and Beverage team to ensure timely service and appropriate presentation. Other tasks may be assigned based on property needs. The Kitchen staff must develop and maintain the company’s culture, values and reputation in the public eye, and with all staff, guests, vendors and partners.

We are looking for an organized, self motivated candidate to join our team at The Airport Rooms, part time.

What you'll do

• Wash and Clean dishes and pots & pans at the Lodge or The Airport Rooms.
• Ensure the cleanliness and sanitation of the plateware and serviceware at the hotel.
• Restock dishes in the proper location at the hotel once cleaned.
• Check in and out with Management at beginning and ending your shift
• Comply with food safety regulations.
• When on-site at the Hotel, it is required that all staff are well mannered, well- spoken and appropriately dressed at all times.
• Maintain positive and professional external and interpersonal communications with guests and other hotel staff.
• Maintain a high level of cleanliness and safety in work areas
• Ensure that all equipment is maintained in good, safe working condition and let management know if anything needs to be fixed.
• Keep abreast of and comply with safety and emergency procedures and OSHA requirements
• Attend relevant meetings
• Any and all other duties as assigned by management

Qualifications

• High School diploma or general education degree (GED)
• Certificates, licenses, and/or identification cards as required by the U.S. Department of Justice to verify employment eligibility
• Ability to multi-task in a fast-paced meal service period
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
• Position requires ability to adhere to rotating shift schedule (1^st, & 2^nd shift) and changes to days off
• Kitchen staff will work in multiple environments within the property, some of which are restrictive in size
• Position is responsible for handling heavy containers of hot food and liquids and engaging with hot ovens, grills and stovetops.
• This position requires exposure to the climate variations of a commercial kitchen environment