About Vyne

Vyne is a healthcare technology company focused on helping dental practices and payers simplify and accelerate the revenue cycle. Serving more than 84,000 dental offices and hundreds of health plans and payers across the United States, Vyne provides integrated technology that streamlines claims, attachments, eligibility, and patient payment workflows.

By replacing fragmented, manual, and paper-based processes with modern, connected solutions, Vyne helps practices reduce administrative burden, improve efficiency, accelerate revenue, and spend more time focused on their patients.

At Vyne, you'll work alongside people who are passionate about what they do and genuinely invested in each other's success. As part of a remote-first organization, employees benefit from flexibility and work-life balance while collaborating to solve meaningful challenges across the dental industry. The work is impactful, the environment is collaborative, and our teams are united by a shared commitment to making healthcare work better.

Position Overview

Title of Position:  Account Executive I

Organizational Relationship: Reports to AE I Sales Manager

Job Family: Sales

Managerial Responsibilities: None

Classification:  Exempt

Location: Remote

Remote Work Eligibility:
This position is fully remote and there is a strong preference for employees residing in Utah, Indiana, Georgia, or Tennessee.

General Summary

We are seeking a driven and strategic Expansion/Upsell Account Executive to join our sales team. The ideal candidate will have a proven track record in sales, excellent relationship-building skills, and a deep understanding of the dental industry. As an Expansion/Upsell Account Executive, you will focus on identifying opportunities to expand and upsell existing accounts, with an emphasis on our payments solution driving additional revenue, and ensuring customer satisfaction.

Duties & Responsibilities

• Identify and pursue opportunities to expand and upsell products and services to existing clients.
• Build and maintain strong relationships with current clients to understand their needs and identify potential areas for growth.
• Conduct detailed product demonstrations and presentations to highlight the benefits of additional Vyne Dental solutions.
• Develop and execute strategic account plans to achieve expansion and upsell targets.
• Collaborate with the customer success and support teams to ensure seamless implementation and integration of new products and services.
• Analyze client usage and feedback to identify opportunities for upselling and cross-selling.
• Negotiate and close sales agreements with clients.
• Monitor and report on account performance metrics to senior management.
• Stay updated on industry trends, market conditions, and competitors to provide valuable insights to clients.
• Provide exceptional customer service and support throughout the sales process

Additional duties and responsibilities may be assigned as needed to support business and organizational objectives.

Education, Knowledge, Skills & Abilities

• Minimum of 1-2  years of experience in sales, with a focus on account management, expansion, or upselling.
• Saas background preferred.
• Proven track record of meeting or exceeding sales targets.
• Strong relationship-building and communication skills.
• Excellent organizational and time management skills.
• Proficiency in CRM software and Google Business Suite.
• Knowledge of the dental industry and revenue cycle management is preferred.
• Highly motivated, results-oriented, and able to work independently as well as part of a team.
• Ability to analyze data and provide strategic recommendations.
• Ability to travel as needed to meet with clients and attend industry events.

Benefits & Perks

Vyne offers a comprehensive benefits package designed to support the health, financial well-being, families, and lifestyles of our employees, including:

• Medical, dental, and vision coverage
• Retirement savings benefits
• Paid time off and company holidays
• Paid parental leave
• Family support benefits, including diaper and wipes assistance for eligible employees during the first year
• Pet insurance
• Additional voluntary benefits
• Flexible and remote work opportunities, where applicable
• Professional development and career growth opportunities
• Collaborative, supportive, and people-focused work environment

Benefits and eligibility may vary based on position, employment status, location, and applicable plan terms.

Physical Demands:

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment:

The work environment characteristics described are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Security Role/Responsibility:

Protected Health Information (“PHI”): This position may have access to and be responsible for the security of PHI/PI on an incidental basis.

Human Resource Information: This position may have access to and be responsible for the security of information including salary, insurance, reviews, resumes.

Financial Admin: This position may have access to and be responsible for the security of financial administrative accounts and corporate accounts.

Application Admin: This position may have access to and be responsible for securely administering user access to corporate applications.

Equal Employment Opportunity

Vyne provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetics, or veteran status.  In addition to federal law requirements, Vyne follows applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Use of Artificial Intelligence and Automated Tools in Hiring

Vyne may use artificial intelligence and automated tools to help review, screen, evaluate, and organize applications and interviews for this and other roles. This may include an automated tool that compares your application materials against the job requirements to generate a match score used to help prioritize recruiter review; a qualified recruiter reviews every application before any decision is made or communicated. These tools assist our hiring team and support human review; they are not the sole basis for hiring decisions. We do not use ZIP code or similar location data as a proxy for any protected characteristic. Interviews may be recorded and summarized with the help of these tools. Depending on your state or locality, you may have additional rights — including to notice, to an alternative (non-automated) process, to human review of a decision, to an accommodation, or to request deletion of certain information. To ask questions, request an alternative, or exercise any of these rights, contact HR@Vynecorp.com.