White Hat Gaming

Project Manager - Launch Team

White Hat Gaming is a state-of-the-art iGaming platform providing a secure, scalable and flexible modular Casino and Sportsbook Player Account Management solution.

 

We offer operators choice, from our proprietary Player Account Management (PAM) to a full white-label solution. WHG provides market-leading content including Kambi Sportsbook, CRM tools, all payment options, and more than 3000 games from 120 leading games providers.


With over 500 talented colleagues from around the world, we offer a dynamic, collaborative environment where your ideas can flourish alongside industry leaders. Join us and be at the forefront of iGaming innovation!



In Summary:
We are looking for a highly organised and delivery-focused Project Manager - Launch Team to lead the setup and launch of client brands on our platform. This role sits at the intersection of Project Management, Scrum Mastery, and Business Analysis, requiring someone who can manage delivery roadmaps, lead Agile development teams, and translate business requirements into structured technical workstreams.


The successful candidate will be responsible for coordinating a dedicated Scrum team of Developers and QA Engineers, overseeing sprint planning and delivery, and ensuring that brand configurations and platform setups are completed efficiently and to a high standard ahead of client launches. In addition to managing day-to-day delivery, the role will also focus on defining and documenting scalable processes for brand configuration and launch workflows.

This position requires someone who is comfortable working in a hands-on delivery environment, able to balance strategic planning with operational execution, and capable of driving collaboration across Product, Engineering, QA, and operational teams to ensure predictable, high-quality launch outcomes.


The Project Manager - Launch Team reports into the Delivery leadership structure and operates fully remotely.


Your day to day:

  • Leading the end-to-end delivery of client brand launches and platform configuration projects, ensuring that all environments, configurations, and integrations are prepared for successful go-live.
  • Owning and managing the delivery roadmap for brand setups and platform configurations, aligning technical implementation timelines with client launch milestones and internal delivery priorities.
  • Acting as the operational lead for a dedicated Scrum team of Developers and QA Engineers, facilitating Agile ceremonies, maintaining delivery momentum, and ensuring work is prioritised effectively.
  • Translating client and internal business requirements into clearly defined user stories, delivery tasks, and technical requirements, ensuring the development team has sufficient clarity to execute efficiently.
  • Managing the team backlog and sprint planning processes, including backlog refinement, sprint planning, daily stand-ups, sprint reviews, and retrospectives.
  • Working closely with technical teams to define configuration requirements across platform components, ensuring that brand launches are delivered with the correct product settings, regulatory configurations, integrations, and operational readiness.
  • Defining, implementing, and continuously improving delivery processes for brand configuration and launch workflows, ensuring repeatability, efficiency, and quality across multiple client launches.
  • Creating and maintaining clear operational documentation covering configuration standards, delivery workflows, and launch procedures to support scalability and knowledge sharing across teams.
  • Monitoring sprint delivery progress, proactively identifying blockers, dependencies, and risks, and taking corrective action to maintain delivery timelines.
  • Acting as the primary coordination point between Product, Engineering, QA, and operational teams to ensure delivery alignment and clarity across stakeholders.
  • Ensuring quality and release readiness through close collaboration with QA, validating that configured environments meet acceptance criteria and client expectations prior to launch.
  • Supporting continuous improvement within the Scrum team by identifying inefficiencies, proposing improvements, and embedding Agile best practices across the team.
  • Driving accountability, transparency, and structured delivery discipline within the Scrum team to ensure predictable, high-quality outcomes for client launches.

 

What we are looking for:

  • Has experience working within WHG’s Software Development Lifecycle (SDLC), with a good understanding of our internal delivery processes, release workflows, and cross-functional collaboration.
  • Has strong Agile delivery experience, with a proven track record of managing Scrum teams consisting of Developers and QA Engineers in a fast-paced technical environment.
  • Combines project management discipline with hands-on delivery coordination, able to move comfortably between planning roadmaps, running sprint ceremonies, and resolving day-to-day delivery blockers.
  • Demonstrates strong analytical and problem-solving skills, with the ability to translate business requirements into structured delivery tasks, user stories, and technical workstreams.
  • Has experience working with platform configuration or product implementation, ideally supporting client launches, product rollouts, or environment setups.
  • Is highly organised and process-oriented, capable of designing, documenting, and continuously improving operational workflows and delivery processes.
  • Communicates clearly and confidently with both technical and non-technical stakeholders, acting as an effective bridge between product, engineering, QA, and operational teams.
  • Is comfortable owning delivery outcomes, proactively identifying risks, managing dependencies, and ensuring teams stay aligned with delivery timelines.
  • Has strong backlog and roadmap management skills, with the ability to prioritise competing requirements and maintain clear visibility of delivery progress.
  • Demonstrates leadership and accountability within a team environment, fostering collaboration, transparency, and delivery ownership within the Scrum team.
  • Thrives in a dynamic delivery environment, able to manage multiple workstreams, adapt to changing priorities, and maintain focus on achieving successful client launches.

 

How we approach things:

  • Dynamic Medium-Sized Environment: We have a can-do ethos, where innovation is encouraged, and action is valued.
  • Core Values at Heart: We live by Teamwork, Innovation, Trust, and Integrity in everything we do.
  • Results-Oriented Focus: We prioritize getting things done while supporting each other to reach both collective and individual goals.
  • Open Collaboration: Our open-door policy fosters collaboration across all levels and departments, where ideas flow freely.
  • Global Team: We are truly a global team with people from various countries and cultures contributing to our success.


What we offer:

  • A remote and flexible working schedule. 
  • Generous time off varied based on the country of residence.
  • Discretionary annual performance bonus
  • Training and other learning & development opportunities to support you through your career progression.
  • Hardware & Software allowance or work equipment is provided to make sure you have all the right tools to get the job done.
  • Various well-being programmes and initiatives.


We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, gender, disability, religion/belief, sexual orientation, or age.


By submitting your application, you agree that we process your data in accordance with our Privacy Policy for the management of your candidature to any of the positions we offer.

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Remote

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