Job Description

The Revenue Operations Associate (Commercial Operations & Contracts) serves as the operational backbone for the commercial lifecycle within the Accelerator team, reporting directly to the Revenue Operations Manager. This role bridges the gap between Sales, Legal, Finance, and Account Management to steward contracts from initiation through execution, billing reconciliation, and service fulfillment.

As the primary gatekeeper for commercial integrity, you will manage end-to-end contracting workflows, maintain audit-ready compliance, govern event attendance allocation and partner entitlements, execute accurate invoicing, and serve as the operational point of contact for external partners. This role requires sharp analytical capabilities, attention to detail, and a proactive problem-solving mindset to eliminate bottlenecks and prevent operational revenue leakage.

Key Responsibilities

1. Contract Lifecycle Management (CLM) & Deal Governance

• Contract Administration & Drafting: Facilitate the end-to-end execution of partner agreements, non-disclosure agreements, and standard SOWs, ensuring terms align with established commercial guidelines and risk policies.
• Redline & Signature Coordination: Act as the operational liaison between account managers, external partner legal teams, and internal counsel to track negotiations, coordinate minor redlines, and drive timely signature turnaround. 
• Contract Repository & Compliance Auditing: Maintain a centralized, audit-ready digital contract repository, ensuring all executed agreements, amendments, and relevant tax forms are properly logged, tagged, and synced with CRM records. 
• Pipeline Milestone Tracking: Proactively monitor contracting stages across the pipeline to flag legal roadblocks, contract expirations, and renewal deadlines before they impact deal timelines or delivery schedules. 

2. Invoicing Integrity & Revenue Reconciliation 

• Billing Operations: Manage timely, accurate invoice generation and delivery corresponding to contract terms and payment schedules.
• Pre-Bill Auditing & Contract-to-Billing Alignment: Perform rigorous reconciliations between signed contract terms, CRM opportunity records, and finance ledgers to prevent revenue leakage, unbilled deliverables, or invoicing discrepancies. 
• Commercial Dispute & Adjustment Intake: Investigate and resolve partner billing inquiries, credit requests, or invoice adjustments at the operational level, streamlining communications before escalating to accounting or leadership. 

3. Attendance Allocation & Entitlement Governance

• Partner Entitlement Management: Audit and track partner contract terms to govern event allocations and program inclusion across core roundtables and virtual events. 
• Capacity & Attendance Allocation: Maintain dynamic tracking models to allocate and balance attendees across programs, preventing over-subscription and ensuring contractual fulfillment. 
• Fulfillment Audit & Post-Event Reconciliation: Reconcile post-event attendance records against contractual entitlements in Salesforce to ensure accountability, prevent uncontracted participation, and supply membership teams with utilization data for upcoming renewals. 

4. Direct Vendor & Partner Relations

• Operational Onboarding: Guide new partners and commercial vendors through administrative onboarding, ensuring required vendor profiles, payment details, and compliance verifications are completed seamlessly.
• Vendor Operations Point of Contact: Serve as the direct liaison for external partner operations and billing desks, fielding procedural inquiries and resolving operational bottlenecks with high responsiveness.
• SLA & Compliance Monitoring: Track partner compliance against performance timelines, delivery benchmarks, and insurance/regulatory prerequisites, alerting internal account owners to non-compliance risks.

5. Internal Enablement & Systems Governance

• Deal Desk & Internal Enablement: Serve as the primary operational resource for internal sales and client teams on contract processes, pricing tier rules, approval thresholds, and intake workflows.
• CRM Data Governance: Maintain pristine operational hygiene across Salesforce contract fields, opportunity stages, partner accounts, and delivery trackers.
• Workflow Automation & Process Standardization: Continuously optimize standard operating procedures (SOPs), templates, and Google Sheets models, integrating AI workflows to eliminate manual data entry and accelerate deal velocity.
• Cross-Functional Reporting: Deliver weekly visibility reports and exception dashboards to the Revenue Operations Manager covering pipeline status, pending signatures, billing milestones, and capacity allocations.

Requirements / Qualifications

• Experience: 2-4 years of progressive experience in Revenue Operations, Sales Operations, Commercial Operations, Deal Desk, or Paralegal/Contract Management.
• Contract & Commercial Acumen: Direct experience managing contract intake workflows, tracking SOWs, and navigating standard legal/commercial terms.
• Systems Proficiency: Demonstrated proficiency with Salesforce CRM (opportunity management, custom fields, and reporting) and advanced Google Sheets/Excel skills (advanced lookups, pivot tables, data hygiene, and reconciliation models).
• Billing & Invoicing Workflow Knowledge: Familiarity with quote-to-cash workflows, pre-bill audit standards, and enterprise invoicing mechanics.
• Process & Detail Orientation: Exceptional operational rigor; an instinct for spotting missing contract clauses, inaccurate billing amounts, or mismatched CRM fields before they impact operations.
• Communication & Negotiation Agility: Polished written and verbal skills capable of managing communications with both internal sales leaders and external partner operations teams.

Why World 50 Group?

The World 50 Group Way is our unified cultural framework that defines who we are and how we operate, shaped by insights and input from our associates. It brings together our mission, purpose, values, and DNA to foster a culture of community, collaboration, learning, and lasting impact.

Our DNA - How we show up

• Member Obsessed: Building real connections and helping our members win is what drives us.
• Entrepreneurial: We see challenges as chances to get creative and make things happen.
• Collaborators: We’re stronger together: we share ideas, support each other, and create amazing experiences as one team.
• Learners: We stay curious, keep growing, and never stop learning.
• Humble: We aim high but leave our egos at the door - it’s about progress, not perfection.
• Community: We celebrate wins, hold each other accountable, and have plenty of laughs along the way.

As a purpose driven company, we’re dedicated to building a workplace where people from different backgrounds can do their best work. Our company value One & All, demonstrates our commitment to creating a place where every individual feels seen, supported, and free to bring their whole selves to work. When people feel genuinely valued and included, they’re more engaged and effective. That’s why we focus on cultivating an environment that celebrates difference, empowers connection, and accelerates the success of our members and their organisations.

About World 50 Group

World 50 Accelerator accelerates innovation in the world’s most respected organizations. Our mission is to help executives understand the cutting edge of innovation in their field, and to evaluate key partners more effectively while navigating the journey to transformation. 

We help executives focus on what truly matters by saving time and resources, reducing risk, and cutting through the noise of vendors, conferences, and analysts. World 50 Accelerator is part of World 50 Group.

World 50 Group is a global leader in facilitating meaningful collaboration among C-suite executives from the world’s most influential companies. Through curated peer communities, strategic insights, and trusted exchange, we empower senior leaders to navigate challenges, share experiences and create lasting impact. We cultivate community, where leaders go beyond their company, to co-create a future of extraordinary impact.