About Eurasia Group and GZERO Media  

Eurasia Group is the world's leading global research and advisory firm. We help clients understand, anticipate, and respond to instability and opportunities everywhere they do business. 

Together with GZERO Media—the go-to source of first insight into geopolitics—and our full-fledged events team, the Eurasia Group umbrella provides a complete political risk solution.

Headquartered in New York, we have offices in Washington, London, São Paulo, Brasilia, Tokyo, Singapore, and San Francisco, as well as on-the-ground experts in more than a hundred countries in every region of the world.

We are committed to analysis that is free of political bias and the influence of private interests. 

Visit us: eurasiagroup.net | gzeromedia.com

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Job description

Eurasia Group is seeking a high-performing sales operations associate in Sao Paulo. 

This entry-level sales operations support role includes a wide range of responsibilities, with an emphasis on proactive collaboration, strong communication and organizational skills to complete tasks for a wide-range of activities supporting our sales activities. In return, the hire will be a part of a dynamic sales operations team, working closely with business development staff, at the world’s market-leading political risk advisory firm in an increasingly critical marketspace. 

The sales operations associate will spend a majority of their time supporting our operations and business development teams, reporting to the associate director for strategic operations, with a heavy focus on refining and enacting our sales processes, including the management of contract creation and opportunity structuring. This includes training our business development teams in our systems, tools, and processes (Salesforce, contract management, and project management software) and developing and monitoring regular reporting on the team’s adherence to these processes. 

We are looking for someone with appropriate project management experience and a positive can-do attitude. Given the varying nature of our business development needs and operations change management at the firm, you will need to be a quick learner, a versatile problem solver and thrive in an entrepreneurial environment. 

Responsibilities

• Prepare client contracts and amendments in accordance with company policies, document updates in CRM platform, and track signing through to completion.
• Support account management efforts across various client services teams including client interaction reporting, contact and account entitlement management in Salesforce, and other recurring account management activities.
• Utilize Eurasia Group’s cloud-based business intelligence platform to produce regular reports and ad hoc analysis of research production and consumption, and analyze readership trends in various segments of the client base.
• Report regularly on interactions with specific clients to ensure compliance with research-related regulations.
• Direct website inquiries to the appropriate client services teams.
• Approve requests for access to Eurasia Group content on various research aggregation platforms.
• Manage conference call logistics, including the generation of client registration and attendance reports, call log maintenance, liaising with speakers to ensure a smooth presentation experience, troubleshooting technical issues, updating the conference call user manual, and providing training to research teams.
• Ad hoc projects as required.

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Required Skills 

• Strong oral and written communication skills, fluency in English and Spanish. 

• Demonstrated professionalism, problem solving, teamwork skills, confidentiality, discretion, reliability, and judgment. Positive can-do attitude. Someone who will “own” the role. 

• Agility and flexibility in response to changing priorities and needs. 

• Fluency with MS Word, Excel, PowerPoint and ability to pick up and learn new technologies as needed. 
• Spoken and written Spanish and Salesforce are a plus.
• Strong analytical skills and attention to detail.

• Ability to meet deadlines. 

Additional Requirements 

• Undergraduate/first-level degree (e.g., bachelor’s degree) desired with coursework in business administration, marketing, or related field. 

• 1-2+ years’ experience in a professional services environment, especially a corporate sales function. 

• Experience interfacing with multinational corporations. 

• A strong interest in international affairs and politics, including an understanding of Eurasia Group’s core services. 

The role will be based in Brazil in the Sao Paulo office. Please submit all resumes in English. 

We strive to put politics first for our clients. This requires us to maintain a company culture that puts people first. We are committed to fostering an environment that is inclusive, empowering, and globally-minded. We firmly believe that diversity in gender, race, ethnicity, sexual orientation, cultural background, religion, disability, and age brings ideas and perspectives to the table that make our analysis stronger for our clients and make our company a better place to work for our people. Our leadership team is committed to embedding diversity and inclusion into everything we do and how we lead.