The Company

Everflow is a SaaS Partner Marketing platform for managing and scaling revenue from affiliates, partnerships, and marketing channels. Founded in 2016 by industry veterans, we are based in Oakland, Montreal and Amsterdam with a distributed team across the NAM and EMEA regions.

We’re a bootstrapped company (over $24M ARR) that has grown through supporting happy customers that refer business to us and create word-of-mouth excitement. We’re the go-to platform for brands, agencies, and networks, with 1,000+ customers including Mutual of Omaha, ClassPass, and Tapjoy.

About the Role

As a key member of our Customer Success team, you'll own the full client lifecycle for our enterprise and strategic accounts across the EMEA region. From supporting the sales handoff to leading implementation, training, and driving product adoption, you'll play a pivotal role in ensuring client success and satisfaction. This role requires a commercially minded, relationship-focused individual who’s passionate about growing long-term partnerships and uncovering expansion opportunities

What You'll Do

• Serve as the primary relationship owner for strategic accounts across EMEA
• Collaborate with internal experts to support onboarding, integration, and technical implementation
• Lead client training through webinars, documentation, and 1:1 sessions
• Identify and execute on growth opportunities within your client portfolio
• Upsell and evangelize new features and product updates
• Act as the voice of the customer, sharing feedback with product, support, and engineering teams
• Own the contract renewal process
• Conduct in-person meetings with key clients (travel within EMEA as needed)

Qualifications

• Experience managing enterprise or strategic client relationships
• Strong project management skills, particularly around onboarding and product adoption
• Proven ability to identify upsell opportunities and increase account value
• Comfort navigating cross-functional teams and pulling in technical experts when needed
• Excellent written and verbal communication skills
• Based in the EMEA region with the ability to travel for client meetings as needed

Perks Include

• Employer-covered private medical insurance (where available)
• Unlimited PTO (with manager approval)
• Paid parental leave
• Startup-like environment—without the pressure of chasing VC funding
• Collaborative, respectful, and supportive team culture
• Annual budget for learning, wellness, and home office equipment

Compensation

• Competitive base salary: €65,000 – €85,000 (depending on experience and location)
• Bonus: 25% of base salary
• Equity packag

Join Our Exceptional Team

At Everflow, respect, ownership, and mindfulness define how we work. We empower every team member to innovate, grow, and make a tangible impact, all while supported with the tools you need to thrive.

• Balance, Growth, and Connection
• Work/Life Harmony: Embrace unlimited PTO and a healthy work-life balance
• Continuous Growth: Regular feedback, mentorship, and career development opportunities
• Inclusive Community: Be part of a welcoming team that values diversity, transparency, and fun

We offer a dynamic environment where your well-being is a priority, and every day brings opportunities to make meaningful connections. Ready for a truly rewarding challenge? We can’t wait to meet you.