The Company

Everflow is a SaaS Partner Marketing platform for managing and scaling revenue from affiliates, partnerships, and marketing channels. Founded in 2016 by industry veterans, we are based in Oakland, Montreal and Amsterdam with a distributed team across the NAM and EMEA regions.

We’re a bootstrapped company (over $24M ARR) that has grown through supporting happy customers that refer business to us and create word-of-mouth excitement. We’re the go-to platform for brands, agencies, and networks, with 1,000+ customers including Mutual of Omaha, ClassPass, and Tapjoy.

We are accepting applications from candidates that reside in the following areas:

• Florida: Tampa, Miami, or Orlando
• Illinois: Chicagoland
• New York: NYC
• Texas: Austin
• Canada: Montreal, QC

About the role

Technical Solutions Managers at Everflow are responsible for ensuring successful technical integrations and implementation, acting as a bridge between sales, onboarding, support, and engineering teams. This role encompasses three key pillars: Conducting Scoping Calls, Technical Implementation, and TCS Ticket Resolution.

What you'll do

Scoping & Solution Design

Purpose:
Understand client tracking and integration needs, and create clear implementation plans.

What You’ll Do:

• Join sales calls to assess complex client needs (especially Enterprise-level or >$2k prospects).
• Determine feasibility and outline technical steps for integration.
• Document the plan in Google Docs + create visual flowcharts in Figma.
• Ensure docs are shared internally (HubSpot) and externally (with the prospect) within 24 hours.

Training Path:

1. Shadow senior team members on calls.
2. Practice documentation and flowcharting.
3. Lead calls with support, then move to fully independent scoping

Enterprise Technical Implementation

Purpose:
Set up Everflow integrations for Enterprise clients to ensure a smooth, fast onboarding (<7 days to first conversion).

What You’ll Do:

• Lead implementation of tracking and integrations after the client signs.
• Collaborate with Account Managers on the kickoff call.
• Own everything related to technical setup: Offers, tracking, integrations.

Training Path:

1. Shadow technical implementations.
2. Assist with tasks under guidance.
3. Execute full implementations independently

TCS Support Tickets (Internal Tech Help)

Purpose:
Support internal teams (Support, AM, Onboarding) with technical integration and troubleshooting needs.

What You’ll Do:

• Respond to tickets related to client-side tracking, SDKs, or third-party integrations.
• Ask clarifying questions and deliver clear, effective solutions.
• Escalate complex issues to senior team members as needed.

Training Path:

1. Observe ticket responses from senior team members.
2. Practice problem-solving with guidance.
3. Tackle tickets independently with escalation as needed.

Qualifications

Must-Have:

• 2–4 years of experience in a Technical Account Manager, Solutions Engineer, Implementation Specialist, or similar client-facing technical role.
• Experience working with affiliate marketing, performance marketing, or partner platforms.
• Strong understanding of web technologies: HTML, JavaScript, APIs, browser developer tools.
• Experience with integration workflows (e.g., third-party APIs, JavaScript SDKs, tag managers, CRM platforms).
• Proven ability to communicate technical concepts clearly to non-technical stakeholders.
• Experience managing multiple projects simultaneously in a fast-paced environment.
• Strong documentation skills (Google Docs, Notion, or similar) and ability to create flowcharts or diagrams (e.g., Figma/FigJam, Lucidchart).
• Comfortable using tools like HubSpot, Jira, or other CRM/project management platforms.
• Excellent problem-solving skills and a customer-first mindset.

Nice-to-Have:

• Familiarity with tools like Postman, browser console debugging, or analytics platforms (e.g., GA, Mixpanel).
• Experience with SaaS onboarding or technical troubleshooting.
• Basic understanding of SQL or data querying is a plus.
• Previous experience in a startup or high-growth tech environment.

Compensation Package:

Base Salary: $70,000 - $80,000
Bonus Potential: 25% of Base

Perks include:

• Employer Covered Medical, Dental and Vision Insurance
• Unlimited PTO
• 401(k) (No matching at this time)
• Paid parental leave for putting your family first
• Startup-like environment, without the constant rush to raise the next round of funding
• A very collaborative team and culture
• Education, gym, and equipment stipend

Join Our Exceptional Team

Dive into a role where respect, ownership, and mindfulness define our culture. As a valued team member, you'll enjoy the freedom to innovate and excel, supported by the tools and equipment you need to succeed.

Balance, Growth, and Connection

Work/Life Harmony: Embrace unlimited PTO and a healthy balance that respects your life outside work.

Continuous Growth: Regular feedback and discussions about your career path keep you moving forward.

Inclusive Community: Be part of a welcoming, engaging workplace that celebrates diversity and fun.

We offer a dynamic environment where excellence is rewarded, your well-being is a priority, and every day brings a chance to make meaningful connections. Ready for a truly rewarding challenge? We're excited to meet you.