About Evidation

Evidation creates new ways to measure and improve health in everyday life—making proactive, personalized, and truly human-centered healthcare possible. By connecting directly with millions of individuals, Evidation harnesses real-world data to deeply understand health experiences, rapidly and at scale. Evidation’s privacy-centric digital health measurement and engagement platform uses data science and machine learning to translate these everyday insights into high-impact health guidance, treatments, and tools. Founded in 2012, Evidation is headquartered in California with employees working around the globe.

About the Role

We are looking for a Senior Solutions Engineer to support pre-sales technical validation and post-sales implementation for the Evidation Platform. This external customer-facing role helps with requirements discovery, feasibility assessment, contracting, client onboarding, and collaboration across Engineering, Product, Business Development, and Delivery to ensure successful business outcomes.

Preferred locations: Santa Barbara, CA or San Francisco Bay Area, CA

Responsibilities

Pre-Sales & Scoping

• Lead technical discovery and requirements gathering with customers.
• Validate platform feasibility and provide input during scoping and contracting.
• Support Business Development with technical demos, POCs, and feasibility assessments.
• Review technical sections of SOWs and contracts to ensure feasibility.

Implementation & Configuration

• Configure platform integrations, including APIs, webhooks, and SSO (OIDC).
• Set up and manage data integrations.
• Coordinate engineering requests and drive issue resolution.

Delivery

• Support data deliveries to customers, ensuring success of the transfer process.
• Partner with delivery and engineering teams to plan and coordinate releases of new features and associated configuration changes.
• Provide input into QA/UAT cycles as a consulted technical partner.
• Advise on change requests, clarifying technical feasibility and scope impacts.

Collaboration & Feedback

• Partner with Engineering, Product, Business Development, and Delivery to align on implementation plans.
• Present solutions and implementation updates to customer stakeholders, including technical and executive audiences.
• Document repeatable playbooks and configuration standards.
• Share structured customer feedback to inform product improvements.

Requirements

• 5-7 years in solutions engineering, sales engineering, implementation, or technical consulting for SaaS/platform products.
• Hands-on experience with integrations, APIs, webhooks, and identity/authentication (SSO, OIDC).
• Ability to scope, configure, and troubleshoot complex implementations with minimal oversight.
• Experience with AI-assisted development and integrating LLMs in your workflow 
• Excellent and clear written/verbal communication and executive-level presentation skills.
• Experience operating in regulated contexts (e.g., ISO 27001, CFR Part 11) or ability to ramp up quickly.

Preferred Qualifications

• Experience in healthcare or clinical research programs.
• Experience formalizing playbooks/standards for repeatable customer implementations.

*This job description outlines primary duties and requirements and is not intended to identify all tasks that may be performed; individuals occupying the position may be required to perform other duties.  The company may modify job duties from time to time, either in practice or in writing.

At Evidation, we strive to build an equitable and inclusive space where everyone - employees, partners, and participants - belongs and feels valued. Evidation Health values diversity and is committed to equal opportunity for all persons without regard to sex (including pregnancy, childbirth or related medical conditions), gender identity, gender expression, race, color, national origin, ancestry, citizenship, age, religion, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, genetic information or any other legally protected characteristic. 

We will also reasonably accommodate the physical and/or mental disabilities of an otherwise qualified applicant with a disability in order to enable the applicant to complete the application or interview process, providing undue hardship on Evidation Health would not result. 

The compensation for this full-time position includes salary + bonus + equity + benefits. The actual starting pay will be based on job-related factors, including work location, experience, training, and skill level, so pay for this role may be higher or lower than what is shown on this posting.

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