Why Join Evotix?

At Evotix, we’re transforming the way businesses approach health, safety, and wellbeing. Our team thrives on bold ideas, celebrates diversity, and embraces the power of collaboration.

Here’s why you’ll love working with us:

• Competitive Compensation: Enjoy a competitive base salary and company-based performance bonus.
• Time to Recharge: Unlimited Annual Leave and your birthday off!
• Support for You: Quarterly wellness days and access to our Employee Assistance Program, including mental health, legal, and financial guidance.
• Growth Opportunities: Educational benefits to help you keep learning and growing.
• Team Culture: Regular team events, an inclusive environment, and a shared commitment to making an impact.

Ready to Make a Difference?
If you’re a bold, results-driven leader who thrives on challenges, loves scaling success, and is passionate about making a difference—we want to hear from you!

Thank you for your interest. Please note, we are not seeking support from external recruitment agencies at this time. Direct applications from candidates are warmly welcomed.

Overview

Deliver seamless implementations and create outstanding customer experiences.

Are you passionate about guiding customers through impactful product journeys? At Evotix, we’re looking for an Implementation Consultant to partner with our customers during the implementation process, ensuring a smooth, efficient, and positive experience every step of the way.

In this role, you'll work closely with clients to understand their needs, configure solutions, and support them as they integrate our products into their operations—helping them unlock real value from day one.

What You'll Do

• Be “the face of Evotix” in delivering implementation projects
• Engage with the Business Development Team, Solutions Consultants, Customer Success Managers, the Tech Support Team and Customers to plan delivery and ensure a smooth transition from sales to completed delivery
• Collaborate with customers to define the optimal configurations based on requirements, challenging assumptions, recommending potential solutions and probing for further detail where appropriate
• Ensure a high standard of professionalism in customer interactions
• Escalate project issues and risks as required to the relevant business area, highlighting any serious issues to the business head
• Orchestrate other activities (across departments) to ensure smooth project delivery, e.g. coordinating Single Sign On deployment with Tech Support team
• Plan work to maximise efficiency while considering the costs involved
• Manage projects to ensure outstanding client actions are regularly chased so not to delay the delivery of project milestones
• Escalate anything that would impact upon the client’s relationship with Evotix, especially areas where the issue looks like it’s going to damage our reputation, or opportunities for upsell and renewal
• Take part in weekly 1:1's and take an active part in your personal development planning
• Develop and maintain a strong implementation control – i.e. project plans, meeting notes, actions, risk and issue logs, etc.
• Ensure records and documentation related to implementation are stored and maintained in appropriate systems
• Play an active role in your ‘customer success squad’ collaborating on tasks with your fellow squad members
• Spot opportunities where customers require additional configuration services or training, or where they may benefit from additional functionality
  
  

What You Bring

• Self-Starter Mentality – Highly driven, proactive, and able to take initiative without needing constant direction.
• Strong Prioritisation Skills – Able to manage and balance multiple tasks while maintaining focus on key priorities.
• Collaborative Nature – Builds and maintains strong working relationships across teams and departments.
• Customer-Centric Approach – Handles customer challenges with empathy, diplomacy, and a solution-focused mindset.
• Commercial Awareness – Identifies opportunities for additional value or sales during implementation and engagement.
• Process Understanding – Clear grasp of the sales process and the implementation team’s critical contributions to success.
• Technical Acumen – Maintains a deep understanding of the product’s technical features and how they support customer outcomes.
• Change Management Perspective – Recognises that successful implementations involve not just technology but also guiding clients through change.