Based in Durham, N.C., FlexGen is a leading integration services and software technology provider for utility-scale energy storage solutions in the United States and globally. FlexGen designs and integrates storage solutions and the software platform that is enabling today’s energy transition. Leveraging its best-in-class energy management software, digital controls, and advanced analytics, FlexGen delivers energy storage projects integrated with traditional and renewable power generation globally. FlexGen’s products and services help improve the reliability and sustainability of the power grid. The company’s clients and partners include the most technically and commercially demanding developers, utilities, renewable energy, electric cooperatives, and industrial companies in the world.
Position Description
FlexGen is currently searching for a Field Project Engineer who will be responsible for meeting the
daily service, installation and maintenance needs of Energy Storage Systems (ESS) across the
country. The engineer will repair faults, service communication equipment and assist the remote team
in troubleshooting. The individual will maintain proper business relationships with customers and
peers as well as performing necessary administrative duties as required and other duties as
assigned.
Major Job Responsibilities:
Use various strategies and tools to provide effective solutions to customers' concerns
Communicating with clients, vendors, engineers, software developers and other technicians to ensure that services are delivered effectively
Promptly following up on service requests and provide customer and manager feedback
Monitoring equipment performance and developing preventative maintenance measures
Conducting quality assurance and safety checks on all equipment
Delivering demonstrations to ensure that customers are educated on safe and effective equipment use
Position Requirements:
An associate' degree in engineering or similar experience
A relevant certificate or license is advantageous
A valid driver's license and willingness to travel
Excellent active listening and customer service skills
The ability to deal with multiple requests without being overwhelmed
The ability to remain professional under pressure
The ability to pass a background and toxicology screen
FlexGen provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, FlexGen complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
FlexGen expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
To the extent permitted by law, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing.
Technology
Remote (United States)
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