About FlexGen

Based in Durham, N.C., FlexGen is an innovative software and services provider in the global energy storage sector. At the forefront of the energy transition, FlexGen leverages decades of engineering and software expertise to help shape the future of sustainable power both in the United States and globally. FlexGen's HybridOS™ software seamlessly integrates with any hardware vendor and with both traditional and renewable power sources. Our advanced analytics and AI-driven insights enable energy storage owners to effectively deploy diverse power market strategies and integrate various generation forms, enhancing grid stability and increasing economic returns. With 1.5M hours of runtime and 8 GWh of energy storage systems managed with HybridOS™, FlexGen provides field-tested software and services solutions that are trusted by the most technically and commercially demanding developers, utilities, government agencies, and industrial companies in the world.

Position Description

FlexGen is currently searching for a Field Project Engineer who will be responsible for meeting the  

daily service, installation and maintenance needs of Energy Storage Systems (ESS) across the  

country. The engineer will repair faults, service communication equipment and assist the remote team  

in troubleshooting. The individual will maintain proper business relationships with customers and  

peers as well as performing necessary administrative duties as required and other duties as  

assigned. 

Major Job Responsibilities:

• Use various strategies and tools to provide effective solutions to customers' concerns 
• Communicating with clients, vendors, engineers, software developers and other technicians to ensure that services are delivered effectively 
• Promptly following up on service requests and provide customer and manager feedback 
• Monitoring equipment performance and developing preventative maintenance measures 
• Conducting quality assurance and safety checks on all equipment 
• Delivering demonstrations to ensure that customers are educated on safe and effective equipment use 

Position Requirements:

• An associate' degree in engineering or similar experience
• A relevant certificate or license is advantageous 
• A valid driver's license and willingness to travel 
• Excellent active listening and customer service skills 
• The ability to deal with multiple requests without being overwhelmed 
• The ability to remain professional under pressure 
• The ability to pass a background and toxicology screen  

FlexGen provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, FlexGen complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

FlexGen expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. To the extent permitted by law, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing.