About FlexGen

Based in Durham, N.C., FlexGen is a leading integration services and software technology provider for energy storage solutions in the United States and globally. FlexGen designs and integrates storage solutions and the software platform that enables today’s energy transition. Leveraging its best-in-class energy management software and power electronics, FlexGen delivers utility-scale storage projects integrated with traditional and renewable power generation globally. The Company’s clients and partners include the most technically and commercially demanding developers, utilities, government agencies, and industrial companies in the world.

Energy storage represents a multibillion-dollar market at the center of the energy transition. The integration of energy storage requires software and technological solutions that play a critical role in the adoption of renewables at scale—offsetting the intermittent and reliability challenges that renewable power generation creates for the grid. Since its founding in 2009, FlexGen has supported deployments of more than 1.2 GWh of energy storage systems across the U.S. and internationally for utility, microgrid, and C&I customers. The Company’s proprietary software platform allows energy storage owners to deploy various power market strategies and combine storage solutions with any form of generation.

FlexGen is dedicated to providing best-in-class service and performance for its customers, ensuring safety, reliability, and resiliency in all operating environments. FlexGen supports the customer across the full journey of developing an energy storage project and leverages decades of engineering and software expertise to maximize the value that its customers ultimately receive. The company’s HybridOS solutions include six distinct energy management solution applications: DigitalTwin, FlexPack, SiteController, FleetManager, PowerCloud, and FlexBidr.

Position Description

FlexGen is currently searching for a Field Project Engineer who will be responsible for meeting the  

daily service, installation and maintenance needs of Energy Storage Systems (ESS) across the  

country. The engineer will repair faults, service communication equipment and assist the remote team  

in troubleshooting. The individual will maintain proper business relationships with customers and  

peers as well as performing necessary administrative duties as required and other duties as  

assigned. 

Major Job Responsibilities:

• Use various strategies and tools to provide effective solutions to customers' concerns 
• Communicating with clients, vendors, engineers, software developers and other technicians to ensure that services are delivered effectively 
• Promptly following up on service requests and provide customer and manager feedback 
• Monitoring equipment performance and developing preventative maintenance measures 
• Conducting quality assurance and safety checks on all equipment 
• Delivering demonstrations to ensure that customers are educated on safe and effective equipment use 

Position Requirements:

• An associate' degree in engineering or similar experience
• A relevant certificate or license is advantageous 
• A valid driver's license and willingness to travel 
• Excellent active listening and customer service skills 
• The ability to deal with multiple requests without being overwhelmed 
• The ability to remain professional under pressure 
• The ability to pass a background and toxicology screen  

FlexGen provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, FlexGen complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

FlexGen expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. 

To the extent permitted by law, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing.