About FlexGen

Based in Durham, N.C., FlexGen is a leading integration services and software technology provider for energy storage solutions in the United States and globally. FlexGen designs and integrates storage solutions and the software platform that enables today’s energy transition. Leveraging its best-in-class energy management software and power electronics, FlexGen delivers utility-scale storage projects integrated with traditional and renewable power generation globally. The Company’s clients and partners include the most technically and commercially demanding developers, utilities, government agencies, and industrial companies in the world.

Energy storage represents a multibillion-dollar market at the center of the energy transition. The integration of energy storage requires software and technological solutions that play a critical role in the adoption of renewables at scale—offsetting the intermittent and reliability challenges that renewable power generation creates for the grid. Since its founding in 2009, FlexGen has supported deployments of more than 1.2 GWh of energy storage systems across the U.S. and internationally for utility, microgrid, and C&I customers. The Company’s proprietary software platform allows energy storage owners to deploy various power market strategies and combine storage solutions with any form of generation.

FlexGen is dedicated to providing best-in-class service and performance for its customers, ensuring safety, reliability, and resiliency in all operating environments. FlexGen supports the customer across the full journey of developing an energy storage project and leverages decades of engineering and software expertise to maximize the value that its customers ultimately receive. The company’s HybridOS solutions include six distinct energy management solution applications: DigitalTwin, FlexPack, SiteController, FleetManager, PowerCloud, and FlexBidr.

Position Description:

As an Asset Manager at FlexGen, you will play a crucial role in overseeing and optimizing the performance of battery energy storage systems (BESS) for the Lifecycle Solutions team. This position involves managing the lifecycle of energy storage assets, ensuring their efficient operation, maximizing their economic value for FlexGen customers, and delivering on long-term service agreement (LTSA) commitments. The ideal candidate will have a strong background in asset management, an understanding of battery technologies or renewables, and a passion for driving sustainable energy solutions.  

This position is a hybrid role located at FlexGen's Durham, NC office.  

Major Job Responsibilities:

• Oversee the lifecycle of energy storage assets post-commissioning and deliver on LTSA requirements
• Ensure battery storage assets are operating and work with FlexGen teams and OEMs to resolve hardware or software issues. Coordinate repairs and maintenance with field personnel
• Develop and implement maintenance plans to ensure the longevity and reliability of assets
• Manage inventory for spare parts used for energy storage assets including monitoring inventory levels and requests for procuring replacement parts
• Prioritize uptime and availability for customer energy storage assets
• Partner with Performance Engineering to identify opportunities to maximize performance and efficiency of battery energy storage assets Track and drive resolution for multiple high-priority items concurrently to help ensure the performance of energy storage assets
• Collaborate with vendors and internal teams to ensure reliable operation of energy storage assets and drive resolution of issues or warranty claims
• Coordinate outages and maintenance with customers and field personnel
• Provide frequent updates to customers on BESS availability to allow customers to adequately plan for operations
• Demonstrate transparency, honesty, and dependability to create strong customer relationships
• Maintain accurate and up-to-date documentation related to asset management activities including key performance indicators
• Track and monitor all site issues through the CMMS and provide regular updates to customers
• Monitor costs associated with delivering on LTSA requirements for customers and identify cost-saving opportunities

Position Requirements:

• Minimum of a Bachelor’s degree in engineering or related technical field 
• Minimum of 4 years of work experience in a similar role, preferably within the energy industry 
• Proven experience in project management with the ability to work in a fast-paced environment 
• Experience with CMMS (Computerized Maintenance Management) Tools. (Salesforce Service Cloud and Jira) 
• Experience with various monitoring / analytics / SCADA tools 
• Prior customer service / support roles 
• Experience with renewable energy (solar, wind, and battery), industrial communications, and the building blocks/equipment associated preferred
• Familiar with electrical single-line diagrams, mechanical drawings, and network diagrams
• A track record of demonstrating a sense of urgency and a history of taking ownership of tasks/responsibilities 
• Ability to travel up to 10% of the time 

FlexGen provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, FlexGen complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

FlexGen expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. 

To the extent permitted by law, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing.