About Extrity Services

At Extrity Services, we redefine security by placing a premium on emotional intelligence, de-escalation, and cultivating a thriving company culture. We believe that security goes beyond physical safety; it's about creating an environment where everyone feels secure and valued. We are the leading provider of unarmed and armed security solutions; we pride ourselves on delivering top-notch, reliable services to a wide range of clients. Our commitment to operational excellence, stringent standards, and meticulous attention to detail is what sets us apart from the competition. Join us at Extrity Services, where security is a collaborative effort that values emotional intelligence, embraces de-escalation techniques, and celebrates the unique culture of each client. Together, let's redefine what it means to feel secure.

*Position is Remote, but must be located in IL, PA, or TN*

Job Description:

As the Executive Assistant at Extrity Services, you will be instrumental in supporting executive leadership through strategic calendar and inbox management, CRM tracking, and internal systems organization. Your contribution will be pivotal in enhancing leadership efficiency, maintaining communication excellence, and ensuring seamless transitions between executive stakeholders. You will play a vital role in supporting the CEO during your first 90 days and gradually integrate with the COO and CLO for expanded impact.

What You'll Be Doing:

• Manage and optimize executive calendars (CEO, COO, CLO) with strategic time-blocking and meeting prioritization.
• Triage and maintain executive inboxes, draft responses, and manage communications with internal and external stakeholders.
• Operate and update CRM systems (HubSpot), tracking deals, tasks, and activity across the sales funnel.
• Prepare pre-meeting briefs and manage post-meeting action items using tools like Fireflies and ClickUp.
• Conduct internal system alignment by linking CRM, calendar, and project management tools.
• Build and maintain executive documentation, including workflow playbooks and weekly update reports.
• Shadow executives in meetings and align on communication protocols and company culture.
• Execute email and calendar initiatives independently, with an emphasis on problem-solving and proactive efficiency.
• Create and pull contact reports for outreach, draft email templates, and support lead management.
• Collaborate with leadership to develop customized service proposals that reflect Extrity’s standards and client site requirements.
• Assist in transitioning systems and tasks from one executive to another, ensuring seamless continuity.

What You'll Bring: 

• 2+ years experience in executive or administrative support roles.
• High proficiency with Google Suite (Calendar, Gmail, Drive, Docs).
• CRM fluency (preferably HubSpot) including contact management, reporting, and task tracking.
• Excellent written and verbal communication skills, with strong attention to tone and discretion.
• Experience with project/task management tools such as ClickUp or equivalent.
• Ability to operate autonomously, manage multiple priorities, and anticipate executive needs.
• Strong organizational and problem-solving skills with initiative-driven execution.
• Professional demeanor and ability to handle sensitive information with confidentiality.
• Strong understanding of corporate communication etiquette and time management best practices.
• Ability to excel in a fast-paced startup environment. 

Why Join Us:

Being a part of Extrity Services means you are contributing to a safe, hospitable, and thriving community. You will have opportunities for professional growth and development, all while making a meaningful impact on the lives of those we serve.

Our Approach:

Emotional Intelligence: We recognize the power of empathy and understanding in our line of work. Our security professionals are not just experts in the field; they are adept at reading situations, tuning into emotions, and responding with sensitivity.

De-escalation Mastery: Diffusing tense situations is a skill we pride ourselves on. Instead of confrontation, our team is trained to de-escalate, finding peaceful resolutions that prioritize the well-being of all involved.

Culture as a Foundation: We understand that security is not a standalone department but an integral part of our overall company culture. Our approach blends seamlessly with your values, ensuring a secure and harmonious atmosphere that resonates with your unique identity.

Diversity, Equity & Inclusion:

At Extrity Services, we embrace and champion equal opportunities and affirmative action in our workplace. We celebrate diversity and do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, protected veteran status, individual with a disability, or other legally protected characteristics.