About Fabric

Role Overview

As a Product Manager for Engagement Suite you will play a critical role in the growth and execution of one of our core product verticals at Fabric. This role focuses on helping to define, and deliver an aggressive roadmap that helps push the product forward to millions of patients. You will drive continuous discovery into new markets and use cases, ongoing development, and imminent deployment into several medical facilities.

Fabric’s Engagement Suite product is a robust suite that helps patients access care, find essential information, and make informed medical decisions rapidly. You will help usher the product to the next level and help implement the future of hybrid care. Your work will immediately impact the lives of real patients, every day and we take that responsibility seriously at Fabric.

You’d report to our Senior Product Manager - Engagement Suite, and work closely with our cross-functional team of engineers, designers, clinical leads, etc. In addition, you will build relationships with our customers which include the hospital stakeholders, nursing directors, nurses, medical directors, to create a world-class emergency room experience, driving better outcomes for patients and for our health system partners.

Your responsibilities

• Contribute to the roadmap for the Engagement Suite product, and weigh inputs from market trends, customer feedback, sales, etc. 

• Work closely with our engineering, clinical, and design teams to develop usable and accessible consumer-grade solutions to these problems

• Work hand-in-hand with our customer success, and implementations team on roll-outs, product communications, and training content

• Leverage data and analytics to make informed decisions about where to invest, or confirm what is working/not working

• Collaborate with other product teams to drive the creation of a shared platform

• Help us grow out the product organization, and build our team

Who you are

You’re excited to get on the ground floor of a startup and roll up your sleeves to really figure out what it means to enable health systems of the future to do their best work. You like working with teams, vigorous conversation and deep research, but also a strong sense of what needs to get done. You’re deeply motivated by improving the lives of patients and healthcare providers, like we are, and you believe that with hard work, the US healthcare system can be substantially improved with technology (even if “fixing” it requires a lot more than simply tech!), and you’re excited to understand the human processes that go into providing and receiving healthcare.

We’re looking for someone who

• Has 3+ years of PM experience in a tech company, working on consumer-facing technology

• Has successfully executed on complex roadmaps with significant interdependencies, and timelines

• Is excited to roll up their sleeves to figure out the nitty gritty of healthcare systems integration, and healthcare regulations (we’ll help you learn a lot here!)

• Has high levels of empathy and emotional intelligence

• Is able to handle ambiguity and navigate complex challenges

• Is able to maintain comprehensive documentation of product features, functionalities, and updates

• Is able to analyze data and propose impactful improvements

• Has a keen attention to detail with a focus on delivering high-quality products and user experiences

• Has excellent written and verbal communication skills. You are fluent in English. Portuguese is a plus.

We’d be even more excited if

• You have experience with conversational, NLP, workflow-based products

• You have a technical or product design background, or a clinical background

• You have integration experience with hospital EHRs

• You have some basic knowledge of programming and diagramming (workflows)

• You have experience in gathering and prioritizing requirements directly from business customers and internal stakeholders.

How to Apply

Please complete the application below. We look forward to reviewing your application!

We're committed to fostering a diverse and inclusive workforce. If you're passionate about this role but don't meet 100% of the qualifications listed above, we still encourage you to apply.