Technical Consultant

Farlinium provides software solutions, managed services, and consulting to a wide range of organizations. Our core competency is big data and text analytics in the Customer Experience (CX) and Business Intelligence (BI) spaces. 

We strive to be trusted partners and advisors to our clients. Our approach combines deep subject-matter expertise with a highly collaborative approach to drive transformative results.

As a Technical Consultant at Farlinium, you’ll partner with client teams to clarify requirements and recommend the right technical approach before diving into hands-on development. You’ll design and build stable, maintainable integrations—APIs, data pipelines, and automation—while guiding clients through each phase, from discovery workshops to solution delivery. Through practical, transparent communication and a focus on clean code and reliable deployments, you’ll ensure our solutions solve real business problems and set the stage for long-term success.


Key Responsibilities

● Consult & architect – Lead discovery workshops, ask the right questions to surface unspoken needs, and recommend pragmatic technical approaches before writing a line of code

● Build integrations & pipelines – Implement and maintain ETL/ELT workflows, APIs, and automation across cloud and on-prem platforms, using best-in-class data-integration tools

● Guide client adoption – Present prototypes and demos, translate technical trade-offs in business terms, and coach client teams on using and extending delivered solutions

● Ensure reliability & security – Embed testing, monitoring, error-handling, and data-security controls into every deliverable for production readiness

● Track progress & mitigate risk – Maintain clear workplans, surface blockers early, and adjust scope or timeline in partnership with clients to keep projects on schedule

● Drive continuous improvement – Research emerging tools and patterns, then pilot or propose enhancements that deliver measurable efficiency or insight gains for clients

● Mentor & collaborate – Share knowledge with peers, contribute to team standards, and foster an inclusive environment where everyone can contribute their best

Qualifications

● Degree & experience – Bachelor’s in Computer Science, Engineering, or equivalent; 3+ years delivering data integrations or back-end services in a consulting or SaaS setting

● Technical toolkit – Hands-on expertise in Python, RESTful API design, SQL/NoSQL databases, and AWS

● Integration expertise – Deep familiarity with ETL/ELT frameworks

● Contact-center platforms (optional) – Experience with Genesys, CXOne, Five9 or similar is a plus

● Consulting skills – Proven ability to lead client conversations, frame technical trade-offs in business terms, and earn stakeholder trust

● Project-management chops – Comfortable running agile sprints, managing dependencies, and delivering client-facing milestones on time

● Communication & collaboration – Strong verbal and written skills; able to explain complex concepts simply and work effectively across distributed teams

● Quality mindset – You write clean, well-tested code and build with security, monitoring, and maintainability top of mind

Delivery

Remote (United States)

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