Farlinium is a Qualtrics Platinum Delivery Partner. As part of our Qualtrics Practice, you’ll collaborate with Qualtrics and our clients to deliver high-impact experience management solutions. We serve enterprise clients across the U.S. and are looking for professionals passionate about driving measurable impact through customer experience, survey design, technical delivery, and stakeholder engagement.

Overview

A Business Consultant is responsible for providing expert advice, strategic recommendations, and actionable solutions to help organizations achieve their business objectives. They work independently or as part of a team to analyze client needs, optimize processes, and drive business improvements. Business Consultants must possess strong communication, problem-solving, and project management skills to effectively guide clients through challenges and opportunities.

Key Responsibilities

Client Engagement & Communication

• Manage client communications, ensuring clarity, professionalism, and efficiency.
• Communicate complex concepts in a clear and engaging manner to stakeholders at various levels.
• Adapt communication styles to diverse audiences, fostering alignment and understanding.
• Lead meetings by identifying client challenges, proposing solutions, and outlining actionable next steps.
• Respond to client feedback professionally, maintaining a solutions-oriented approach.

Project Management & Deliverables

• Produce high-quality insights, processes, and configurations that align with business goals.
• Collaborate with team members to ensure seamless project execution.
• Conduct industry and client research to enhance recommendations and project outcomes.
• Maintain documentation of project strategies, milestones, and key deliverables.
• Utilize relevant tools and technologies, such as Qualtrics or other experience management platforms, to improve project efficiency and effectiveness.

Problem-Solving & Decision-Making

• Assess client needs and provide well-informed recommendations.
• Identify and pursue potential solutions to challenges before escalating issues.
• Apply critical thinking and sound judgment in decision-making.
• Explore innovative approaches to problem-solving and business improvements.

Time Management & Professionalism

• Balance multiple priorities while maintaining organization and focus.
• Communicate proactively regarding project timelines, availability, and potential impacts.
• Ensure the accuracy and timeliness of deliverables, adhering to ethical standards.
• Demonstrate punctuality and responsiveness across all communication channels.

Leadership & Growth

• Act as a trusted advisor by demonstrating industry expertise and a commitment to continuous learning.
• Foster collaboration across teams, promoting a culture of shared success.
• Uphold ethical decision-making practices and build trust with clients and colleagues.
• Seek out professional development opportunities and contribute to team growth.

Required Skills & Qualifications

• Strong analytical, problem-solving, and decision-making abilities.
• Excellent communication and stakeholder management skills.
• Experience in consulting, business strategy, or a related field.
• Ability to work independently and manage client relationships with minimal supervision.
• Strong research and analytical skills to support data-driven decision-making.
• Proficiency in relevant business tools, platforms, and technologies.

Strongly Preferred

Experience building survey programs in the Qualtrics Engage platform or a comparable tool.

Compensation

 Farlinium offers a competitive base salary. Final compensation is based on skills and experience.

Work Environment

Remote-first within the U.S.; occasional client or partner travel with advance notice. Essential functions include virtual collaboration, customer presentations, and contract negotiations. Reasonable accommodations are available.

Equal Opportunity

Farlinium is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected characteristics.