Now Hiring: Restaurant Manager – Front of House (FOH)

Location: Farm 12 | Puyallup, WA
Schedule: Full-time, 45–50 hours/week | Salaried, Exempt
Reports to: Food & Beverage Director

Do you thrive in a fast-paced restaurant environment and love leading high-performing teams? Farm 12 is seeking a passionate and experienced Restaurant Manager – Front of House (FOH) to oversee daily operations and ensure our guests experience the excellence, warmth, and community that define who we are.

At Farm 12, we believe in purposeful work, community-focused service, and delivering excellence in everything we do. If you’re a natural leader with a commitment to exceptional hospitality, we’d love to meet you.

What You’ll Do

Leadership & Operations

• Lead daily FOH restaurant and bar operations, setting the tone for service and staff excellence.
• Ensure all service areas are clean, organized, and fully staffed within labor budget guidelines.
• Uphold and model company values in decision-making, team leadership, and guest interactions.
• Open and close the restaurant and bar, and ensure checklists and prep are completed each day.
• Hire, train, schedule, coach, and evaluate FOH team members.
• Conduct pre- and post-shift meetings, lead weekly manager huddles, and foster a team-focused environment.

Guest Experience

• Ensure all guests receive friendly, professional, and efficient service.
• Monitor floor service and engage directly with guests to resolve concerns and build relationships.
• Oversee service quality and consistency, including up-selling, suggestive selling, and brand communication.
• Coach and train staff to maintain Farm 12’s high service standards.

Bar & Beverage Program

• Assist with beverage cost monitoring, inventory, purchasing, and menu development.
• Partner with Food & Beverage Director and Site Beverage Manager to maintain beverage quality and profitability.
• Lead ongoing beverage training and tastings for staff.

Financial & Administrative Oversight

• Help achieve sales goals and manage FOH prime costs.
• Maintain compliance with all health, safety, and alcohol regulations.
• Ensure accuracy and integrity of cash handling, POS reports (Toast), and accounting procedures.
• Support inventory management and cost control measures.

What We’re Looking For

• Minimum 2 years' experience in a restaurant management role required. 
• Proven leadership and problem-solving skills.
• Strong interpersonal and customer service abilities.
• Knowledge of restaurant POS systems (experience with Toast is a plus).
• Comfortable with Microsoft Word and Excel.
• Excellent communication skills and a team-oriented mindset.

Requirements

• High school diploma or GED (or equivalent experience).
• Current Washington State Food Handler’s Permit (or willingness to obtain).
• MAST Certification (or willingness to obtain).
• Ability to stand/walk for 8–10 hours, lift up to 30 lbs, and work in a physically active environment.

Why Join Farm 12?

Farm 12 is more than just a restaurant — we’re part of a mission-driven campus that supports Step By Step, a nonprofit empowering mothers and families. Our team believes in work that matters, serving with excellence, and creating a space where everyone feels welcome.

Pay & Benefits

Salary Range: $77,968.00-

Benefits: Paid Vacation, 401k and Company paid Medical/Vision/Dental.